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Mental Health topic

2 replies

BipolarWhypolarTrypolar · 21/11/2022 18:35

A quick look through the mental health topic shows dozens of people posting every day for support and their threads are largely going unanswered.

There’s got to be a better way to deal with these due to the subject matter. Maybe volunteer supporters whose job is to ensure MH threads don’t just get ignored? Just posting the MH resources or a bunch of flowers might make people feel seen. Or maybe just do away with that topic so people are allowed to post somewhere with traffic.

I don’t think it helps people posting in desperation to be unheard.

YetAnotherBeckyMumsnet · 22/11/2022 11:00

Hello @BipolarWhypolarTrypolar thanks for your suggestion. We certainly don't want people in need of support to find their threads unanswered. With regards to volunteer supporters - we'd have concerns that it would be a lot to put on someone especially when it's a situation where a poster is clearly in need of urgent medical attention. Clearly there are things we can do to help and so we'll discuss the points you've raised here and will report back.

HebeMumsnet · 23/11/2022 09:16

Thanks again for the various ideas. We are reading and making notes. In the meantime, someone mentioned Unanswered Threads. There's a link here to them - oldest are at the bottom - if anyone fancied jumping on. Even if you can't particularly help but pop on just to say 'hi' it will bump the thread and improve its chances of getting an answer. Often, the boards are just so busy that a thread moves out of Active a bit quickly and so doesn't get picked up.

www.mumsnet.com/talk/unanswered

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