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Quoting cuts off comments

9 replies

CandyLeBonBon · 20/09/2022 20:33

Hi
Just noticed that using the quote function means that your comment (as well as part of the quoted comment), is cut off - so it just looks as though you quoted the comment but made no reply. I've seen it on other threads today and assumed people had pressed the quote function by accident but it's definitely a thing!

LilyMumsnet · 20/09/2022 20:36

Hi OP

Thanks so much for flagging this.
It's on our radar and we're in the process of looking into it.

LilyMumsnet · 21/09/2022 18:40

Hi all

We're sorry this is so frustrating.
We'll post as soon as we have it sorted. Flowers

HebeMumsnet · 26/09/2022 12:52

Hi there @RoachTheHorse. No firm news as yet we're afraid. Our developers are looking at the issue now though and we're hopeful they'll have something soon. As soon as there's any news we will post in site stuff and let everyone now.

DawnMumsnet · 07/10/2022 11:15

imnottoofussed · 07/10/2022 10:59

This is still an issue and I'm probably missing bargains in the Christmas thread 😂

Oh no, we really hope you're not!

We're so sorry that this is taking a long time to resolve. We know how frustrating this is and we'll let you know as soon as we have a positive update.

LilyMumsnet · 10/10/2022 17:50

We're still in the process of releasing a fix for this one but it shouldn't be too much longer now. We're really sorry that it's taking a while! We'll update as soon as we have more information.

DawnMumsnet · 14/10/2022 15:55

We're so sorry this issue is still not resolved. We completely understand the difficulty this is causing and we'll hopefully have a positive update for you soon.

YetAnotherBeckyMumsnet · 18/10/2022 12:09

Hi all - sorry for the hassle but could you please share a screen shot of what you're seeing as we're unable to recreate it on our side?

Please also check that you're running the latest version of the app. Thank you.

YetAnotherBeckyMumsnet · 18/10/2022 16:21

Sincere apologies, folks - the fix was released this morning and we should have been clearer in our comms.

So just to reiterate - if you update the app today it should fix the quoting issue on the app.

DawnMumsnet · 21/10/2022 15:48

Hi @CandyLeBonBon just wondered if you're able to see all quoted posts by now? If not, please check that you're running the latest version of the app - there was an update 3 days ago which should solve the quoted post problem. Can you please check that you're running version 4.4.18?

@Shelby1981 can you also check? Hopefully this issue will be fixed for you too if you update your app.

Thanks again for your patience.

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