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Original poster

App display issues

7 replies

Smiler1972 · 15/08/2022 19:20

I can't read threads on the app - have iOS 16.

Posts are ending mid way through.

I also can't add photos.

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MNHQ

LilyMumsnet · 15/08/2022 19:32

Hi OP

Is there any way that you could email some screenshots over to [email protected] so we can investigate? Flowers

MNHQ

DawnMumsnet · 16/08/2022 10:44

Thanks for sending the screenshots, @Smiler1972 - we're looking into this now and will be back shortly, either with some answers or with some questions to help us get to the bottom of this!

MNHQ

DawnMumsnet · 16/08/2022 10:52

Are you happy for us to post one of your screenshots here on the thread? That way if anyone else is having this issue, they can join in (and we'll hopefully be able to resolve things sooner).

In the meantime, when you're reading a thread where the display is wrong, can you please let us know what happens if you click out, refresh your list of Active Conversations or Threads I'm On, and then click back on the thread?

Thanks in advance.

MNHQ

DawnMumsnet · 16/08/2022 11:08

Smiler1972 · 16/08/2022 10:56

The same thing happens when I refresh. Also I have closed the app and refreshed etc. same issue.

Thanks for checking!

MNHQ

DawnMumsnet · 16/08/2022 11:14

And you definitely have the latest version of the app installed? It's v 4 4.16

MNHQ

DawnMumsnet · 16/08/2022 11:18

Here's one of the screenshots you sent us...

App display issues
MNHQ

DawnMumsnet · 16/08/2022 12:05

We thought it must be, but just thought we'd double-check! Thanks. We're still looking into this and will be back as soon as we can.

Watch this thread for updates

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