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SnowdropsInSpring · 31/07/2022 18:48
It’s been like this since the update (which generally I prefer) and I assumed it would be sorted. It hasn’t , so I wondered if anyone else sees this on every page?
iPad, Safari
LilyMumsnet · 01/08/2022 17:36
Hello!
Thanks for raising this - we're looking into the blank spaces now.
LilyMumsnet · 01/08/2022 19:30
Hi!
Can we just check - is everyone experiencing blank spaces using ad blocker?
LilyMumsnet · 01/08/2022 20:35
We think we may have solved this - can you clear your cache and take a look?
LilyMumsnet · 01/08/2022 21:02
Thanks everyone - we'll take another look and try and sort this ASAP!
LilyMumsnet · 03/08/2022 17:37
Hi OP We think these are slowly appearing for most users after a recent fix so they should appear soon.
LilyMumsnet · 05/08/2022 20:03
If they aren't back by Monday, can you let us know?
LilyMumsnet · 08/08/2022 17:34
Thanks both and sorry to hear this. Are you able to see if it's the same case for a different browser?
LilyMumsnet · 09/08/2022 15:33
Thanks so much for the extra info. We'll post when we have more of an update.
LilyMumsnet · 15/08/2022 17:32
Hi @SpongeBobJudgeyPants
We're not too sure why your lines haven't appeared yet so we don't have an update other than that we are still looking into it.
With your mysterious PM, did you receive an email or is it a notification on your inbox icon?
LilyMumsnet · 15/08/2022 19:34
SpongeBobJudgeyPants · 15/08/2022 19:23
@LilyMumsnet my blank lines are there, and have been since the re-vamp. I don't know if I am missing text, or just have a big ole empty space! I have 2 messages showing as being pm's in my inbox, but they aren't there. Other pm's have been read around them, and are deducted from the Ghostly Two. Ie, if I get a real pm, it shows as 3 messages, then if I read the one that is real, it goes back to showing 2 again.
There are two possible reasons this could be happening... If you take a look at this SS thread, KatyMumsnet explains that we had a recent glitch to do with ghost notifications and very old PMs showing up again. Please take a look at the thread for more information.
The other reason could be that the PM was sent by a spammer, and has been automatically removed by us at MNHQ. We're taking a closer look into this now but in the meantime we're sorry for any inconvenience this has caused.
LilyMumsnet · 17/08/2022 18:19
There’s some work coming up for pinned threads that we think will solve this problem.
If you aren’t using an ad blocker and aren’t seeing the threads and ads load at all (even after waiting), you may not have consented to ads & personalisation. You can do this by clearing your cache on Chrome and doing the following on iPhone/iPad and Mac.
When you do this, you will be logged out of your Mumsnet account and you'll need to log back in again and re-consent to cookies and personalisation.
iPhone & iPad Navigate to your settings Click on ‘Safari’ Scroll to the bottom and choose ‘Advanced’ Click on ‘Website Data’ Type ‘Mumsnet’ into the search box Swipe left on ‘Mumsnet’ and choose ‘Delete’ Head to Mumsnet & select Accept and Close on the cookie pop-up
Macs Open your Safari preferences Click ‘Privacy’ Click ‘Manage Website Data’ Type ‘Mumsnet’ into the search box Click on ‘Mumsnet.com’ and choose ‘Remove’ Click ‘Done’ Head to Mumsnet & select Accept and Close on the cookie pop-up
LilyMumsnet · 18/08/2022 16:37
LionessesRules · 18/08/2022 16:25
So, I cleared all my cookies last night, and the posts came back. But, just like every other time I've cleared the cookies, the posts only stay for a day or so. I'm back to blank lines at the top. I'm not using an ad blocker. I'm accepting whatever boxes come up. Chrome on a mobile. Same Google account, using Chrome, on tablet, and the pinned posts are present - and have been for a week or so
Gah, thanks for trying and sorry it hasn't sorted it.
There’s some work coming up for pinned threads that we think will solve this problem and it shouldn't take too long.
LilyMumsnet · 04/10/2022 15:34
Rummikub · 03/10/2022 23:21
I keep thinking I’m missing out on competitions and soo sites threads!
still blank lines no ad blocker iphone safari
Hello
Are you able to try clearing your cache? Sometimes browsers store and older version of a page, so it might just iron this out for you!
LilyMumsnet · 04/10/2022 16:42
SamBeckettslastleap · 04/10/2022 16:31
@LilyMumsnet waves, what about me?
Oh sorry! Didn't mean to miss you.
Are you able to browse incognito mode and let us know if it's the same on that?
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