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Original poster

App freezing

5 replies

JaneJeffer · 04/07/2022 19:44

Nothing wrong with my WiFi - keeps happening today.

Plus now it's added the screenshot three times

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MNHQ

LilyMumsnet · 04/07/2022 20:12

Hi OP!

This is the android app, isn't it?

I've just checked and it's working for me <helpful>
Are you able to try force closing the app, turning wifi off and back on and loading up? If this doesn't work, the next suggestion would be uninstalling and reinstalling the app to make sure you're running the latest version.

MNHQ

LilyMumsnet · 04/07/2022 20:35

Can you check you're running the latest version from the app store?

MNHQ

LilyMumsnet · 05/07/2022 15:32

Can we just check - have you tried logging out and back in?

MNHQ

LilyMumsnet · 05/07/2022 16:23

Thanks, appreciate it!
If it happens again can you let us know what you're accessing?

MNHQ

LilyMumsnet · 05/07/2022 17:52

It's no problem - we do understand the frustration.

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