Meet the Other Phone. A phone that grows with your child.

Meet the Other Phone.
A phone that grows with your child.

Buy now

Please or to access all these features

I have a PM from SEVEN years ago!

4 replies

MrsPelligrinoPetrichor · 28/06/2022 09:14

Why? Very odd

JoMumsnet · 28/06/2022 11:00

Hi @MrsPelligrinoPetrichor - is it a Private Message that you've seen before or has it just appeared?

KatyMumsnet explained a bit more about it on this recent thread

PMs work very differently since the site update, so it may seem like some have reappeared but actually were never deleted.

Rather than an 'inbox' style like an old email system where you only see one side of the communication, we've changed it to be 'conversation' style more like WhatsApp or smartphone text messages. So if you previously deleted one side of the conversation, then the other side may have still remained in the system because the user you were messaging didn't delete their side or vice versa.

Hope that answers your query but if you'd like us to investigate further, please send the details of the message to [email protected] and we'll happily take a closer look.

KatyMumsnet · 28/06/2022 13:08

Just adding a bit more to this - we recently fixed an issue with 'ghost notifications' i.e. notifications showing when there aren't any unread messages. If it only just appeared then this is why and the reason it is unread is because it was never read in the old system.

We appreciate that it's a bit odd suddenly seeing this though and we're discussing a solution to clear the older notifications as they are most likely no longer relevant!

KatyMumsnet · 28/06/2022 13:17

It is related to the ghost notification issue - for some reason it was marked as unread in our database which is why it showed up as a notification now. Like I said we are discussing what we do about these really old notifications!

HebeMumsnet · 04/07/2022 10:46

Hi GingerSplodgeCat. Thanks for raising this. That does sound like something we can look into for the future and would make life a bit easier. We'll put it on the list for discussion.

Watch this thread for updates

Tap "Watch" to get all the latest updates

End of posts

There are no more MNHQ posts on this thread