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Pages refreshing mid-post and losing content

3 replies

BenCoopersSupportWren · 24/06/2022 13:10

Apologies if there is already a thread about this; I'd try Search but...Anyway, twice today I've been midway through typing a post when the page has randomly refreshed and I’ve lost it all and had to start again (well, second time I just gave up). I’m composing this in Word and will C&P so that the same doesn’t happen again, but it makes the formatting go weird when I paste so I have to faff around removing/adding line breaks.

Laptop, Microsoft Edge, Version 100.0.1185.36

YetAnotherBeckyMumsnet · 24/06/2022 14:48

Hello @BenCoopersSupportWren thanks for posting. We're aware that this refresh issue is affecting a number of users and are working to isolate the cause - hopefully not too much longer. If/when this happens again, could you please send us the URL of the page? Thank you.

YetAnotherBeckyMumsnet · 24/06/2022 15:14

If you could also tell us if there are any particular ads on page at the point it refreshed, and what you were doing before it happened (as in typing a post, scrolling, etc.). We've also noticed that this seems to be happening more often to people trying to post a reply while not logged in - could you also please check if this might have been the case?

YetAnotherBeckyMumsnet · 24/06/2022 17:14

Thanks so much @BenCoopersSupportWren we appreciate all the info and hope to get to the bottom of this ASAP.

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