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Access Denied

2 replies

YouWhatLove · 06/05/2022 07:30

I get this message when I attempt to do anything at all on this bloody website since you did the update. If I refresh the page, if I swipe to go back to a previous page, if I select a page number to read on a thread, if I try to just look at the OP’s responses only.

It’s making this site completely unusable. Please fix it.

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MNHQ

KimMumsnet · 06/05/2022 10:26

Morning, OP.
We're sorry that this is happening - we get how frustrating it is, so thank you for bearing with us while we sort things.

Thanks for the screenshot. Can you let us have some more information so that we can work out why this is happening? If you can let us know:
Which device you're using, which browser and version of the OS.
Whether you're on the app, mobile or desktop site.

It's fine to email as at [email protected] if you prefer.

MNHQ

LilyMumsnet · 06/05/2022 18:08

Sorry to hear you're having such a frustrating time with this. We think it may well be a cache problem on your browser, which should be fairly easy to sort from your end.

If you don't know how to clear your cache, you can find instructions on how to do it here: www.wikihow.com/Clear-Your-Browser%27s-Cache

If that doesn't sort the problem out, please don't hesitate to come back to us and we'll have another look into how to solve this.

Watch this thread for updates

Tap "Watch" to get all the latest updates

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