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I know there are a million threads on this site already but mn your accessibility (or lack thereof) is shocking.

1 reply

AlternativePerspective · 26/04/2022 06:36

I am a voiceover user using mn on safari because to be frank the app was never very accessible and from what I read wasn’t that user friendly even if you didn’t need a screenreader so I never bothered to complain about it.

But since the new update, I can no longer:

bold/highlight/underline etc because the keyboard shortcuts no longer exist.

Can no longer tag users because the keyboard command to do that no longer exists.

Can no longer insert emoticons because although I can access the drop down every single one of the emoticons is unlabelled and simply reads “undefined”. Quote function was never accessible anyway but at least I could highlight text, now all any voiceover user or anyone who relied on keyboard shortcuts for that matter can do is type,a response. No tagging, no quoting other posters, no emoticons (although I can plum the depths of apple emogi’s for that if I so wish).

Glitches which make the site clunky are annoying and irritating.

Glitches which mean you’re freezing out your disabled users are unacceptable.

As apparently the biggest parenting site in the UK you really should be aiming to do better than this.

SueMumsnet · 27/04/2022 10:32

Hi all

Sorry for the delay in responding to this - it took a bit of time to look into the issues thoroughly to understand where we can make quick improvements and what needs a bit more investigation.

Most of the keyboard shortcut issues have been caused by the fact that we've moved to a text box plugin to make posting, formatting etc easier to do. But we've looked into it and we can sort the following things relatively quickly (ie in the next few days): add keyboard shortcuts for bold, underline and italic, we can make ctrl+enter work for posting and we can improve the accessibility of drop-down menus; we can also make the Mumsnet emojis work via keyboard shortcuts; and we'll make the small arrows and pagination bigger and bolder.

We know there are a few more things causing stress so beyond these fixes we'll be looking at those and making a plan for sorting any remaining issues. As we've said in other posts, we're absolutely committed to improving accessibility on Mumsnet so any other specific requests on what we can do to make it easier to use would be very much appreciated.

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