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Data consent pop-up

34 replies

Lunaballoon · 20/04/2022 09:20

I’m getting a data consent pop-up for every single click on the site. How can I get rid of this?

OP posts:
Peashoots · 19/09/2022 21:42

Was this ever resolved? I’m having this issue since updating my iPhone to the latest version and honestly it’s driving mad. If I don’t manage to sort it I can’t continue using the site, it’s too much hassle:

Blondeshavemorefun · 19/09/2022 22:36

Peashoots · 19/09/2022 21:42

Was this ever resolved? I’m having this issue since updating my iPhone to the latest version and honestly it’s driving mad. If I don’t manage to sort it I can’t continue using the site, it’s too much hassle:

Me too iOS 16 by any chance

Peashoots · 19/09/2022 23:05

@Blondeshavemorefun yes! It’s driving me mad. Really off putting

Hottubby · 19/09/2022 23:07

Me too - also on iPhone

ReadyForPumpkins · 20/09/2022 08:43

Still happening on iOS

CinnabarRed · 20/09/2022 08:50

Same - ios16

AmeliaPMumsnet · 20/09/2022 09:24

Hi all,

Thanks so much for your patience. We believe we've found the issue that was causing you to see the consent pop up on every page and we’ve now deployed a fix.

Could you all try refreshing your page or opening Mumsnet in a new tab? This should sort it out for you. If you’re still having issues, can you please try clearing your Mumsnet cookies following the instructions below for your browser:

iPhone & iPad - Chrome

On your iPhone or iPad, open the Chrome app
At the bottom right, tap More ⋮ > Settings
Tap Privacy > Clear Browsing Data.
Tick Cookies, Site Data. Untick the other items.
Tap Clear Browsing Data > Clear Browsing Data.
Tap Done

Macbook - Safari

Open Safari
Go to the Safari dropdown at the top of the screen
Select Preferences
Head to the Privacy section
Select the Manage Website Data... button
Type Mumsnet into the search box
Click Mumsnet
Select the Remove button
Select Done

iPhone & iPad - Safari

Navigate to your settings
Click on Safari
Scroll to the bottom and choose Advanced
Click on Website Data
Type Mumsnet into the search box
Swipe left on ‘Mumsnet’ and choose ‘Delete’

If you're still having any issues after this, please let us know. Any screenshots you can share would also be greatly appreciated!

Blondeshavemorefun · 20/09/2022 09:31

Hi @AmeliaPMumsnet that’s what I did last night

still happening for me

seems to be an iphone iOS 16 iodate glitch for many

Peashoots · 20/09/2022 13:14

@AmeliaPMumsnet this seems to have fixed the issue for me (using safari on iPhone), thank you so much for your help!

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