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Original poster

Huge ads not scrolling

6 replies

Lonelycrab · 07/04/2022 18:04

Got a new one here, for me at least. Huge ads taking up top half of screen, I understand there are some pretty big ads but this one stays static and doesn’t scroll.

Once a scrolling ad appears, you’re left with an entire screen of advert as per screenshot Confused

Huge ads not scrolling
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MNHQ

FlissMumsnet · 07/04/2022 20:02

Thanks to you all for letting us know - we can absolutely understand that if ads do not scroll you're unable to read/view the thread or your own replies.

We're trying to get some answers as to why this happening and have passed on your feedback. It's a clear no to the cows and the loo cleaning!!

MNHQ

KimMumsnet · 08/04/2022 09:41

Good morning.

We are sorry for all the frustration these ads are causing - we are on the case at the moment, please do bear with us.

Can you let us know which devices you are using, which browsers, and versions of the OS?

It would also be really helpful if you could tell us whether the ads are appearing straight after the OP on threads, or midway through the thread.
Thanks so much.

MNHQ

KimMumsnet · 08/04/2022 09:54

Thanks so much for this information - very helpful. We're working on this right now.

Those who are having this issue, please do keep letting us know the device/browser/OS you're on.

MNHQ

LilyMumsnet · 09/04/2022 10:22

Thanks so much for letting us know! Brilliant news.
If you're experiencing lag, could you try closing down and coming back in on a fresh page?

MNHQ

LilyMumsnet · 11/04/2022 18:25

Hi folks

If you're experiencing a lag, the best thing you can do is clear your Mumsnet cookies. I was having similar issues not so long ago, and this did the trick. Can you give it a try?

MNHQ

LilyMumsnet · 19/04/2022 16:26

Hi all

We know what the issue is and we're working on a fix as we speak.

It shouldn't be too long - in the meantime, we're really sorry for any inconvenience this is causing.

Watch this thread for updates

Tap "Watch" to get all the latest updates

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