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MNHQ

Have a minute to help us? We'd love to know how you use search on Mumsnet!

2 replies

KatyMumsnet · 07/01/2022 16:38

Hi,

We know our search function is a pain point for many of you, so we're doing some research to improve it.

We've looked through all the feedback on the various threads, but now we're specifically trying to learn more about the type of searches you make and what you expect to see in the results.

If you'd like to help us out and you have a few minutes to spare, then please fill out this survey - surveys.hotjar.com/41675fc3-cff9-44b9-82a9-083a737830dd

Thanks!

Katy

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MNHQ

KatyMumsnet · 07/01/2022 18:03

Thanks for your feedback - it's helpful to hear about the types of searches you make.

The answers to the survey questions will help us figure out some specifics in the way we index all of the information on Mumsnet. So it is very useful for us!

MNHQ

KatyMumsnet · 10/01/2022 10:12

Hi all,

Let me reassure you - we absolutely know that the most important thing is that you want to see results in chronological order. Search is really difficult to get right - the reason why Google can do this so well is because they have literally spent billions making the best online search system on the internet.

We want to make ours much better but there are a lot of things we need to consider in order to get the best results possible.

At the moment it is possible to sort by date on the main site search but there's an issue with the way we've indexed content so it includes content that might not be totally relevant to your search term.

This survey is about the basics of search but it's intended to help us understand what you want to see so we can prioritise the type of content we surface and how we prioritise it in the results. If we get these basic foundations right then the rest of it should be more simple.

We already have a lot of feedback and we will be taking everything on board along with these survey answers to plan the improvements.

We are intending to fix these issues but it is complicated so it's not a quick fix.

Thanks for all your feedback!

Katy

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