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Meet the Other Phone. Protection built in.
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FingersofFish · 21/11/2021 06:19
I am getting this repeatedly and can't find a way to get rid. Across all topics and doesn't disappear with a refresh.
CarolineMumsnet · 21/11/2021 11:59
Hey FingersofFish
That looks incredibly annoying - thank you for flagging it.
Can you let us know the device and browser you use and how you are accessing the site (app, web etc)?
If anyone else is having this issue, do let us know.
KimMumsnet · 25/11/2021 20:53
Evening, all. Thanks for bringing this to our attention and sorry for the frustration. We're on the case now and will get back to you with an update asap.
JoMumsnet · 27/11/2021 11:43
We're so sorry that these black boxes and adverts are still causing problems. We've been working to block those that we can and hopefully some of you will notice a difference now.
If anyone's still seeing either the misplaced adverts or the black box, can you please let us know.
It helps enormously if you can post a screenshot (as several of you already have - thank you!), and if you also grab the URL, as well as letting us know the device and browser you're using and if it's the app, which version?
Thanks very much for bearing with us.
JoMumsnet · 29/11/2021 16:54
We're so sorry again for all the inconvenience this is causing.
@WeeWeeWeeeee and @mantlepiece, can we please ask if you're able to scroll past the window? You shouldn't have to rotate your screen to be able to scroll past it, so we just need to check if that's the case.
Thanks again to everyone who's posted screenshots. We're trying to resolve this and will be back with an update as soon as we can.
JoMumsnet · 29/11/2021 17:20
Thanks @KinYeSeeMeNoooo - that's very helpful.
soniamumsnet · 01/12/2021 10:47
Hi @KinYeSeeMeNoooo just dropping in to see if this is still causing problems for you?
soniamumsnet · 01/12/2021 16:27
Hi @KinYeSeeMeNoooo and others. Thanks for the reports. We're taking a look into this now and will be in touch with any more updates.
Thanks for being so patient.
soniamumsnet · 02/12/2021 10:13
Hi @KinYeSeeMeNoooo thanks for letting us know - that's great. Give us a shout if you need any more help with anything.
soniamumsnet · 02/12/2021 16:27
Hi @Muselyforbreakfast thanks for the report. Can you try fully signing out of the site and back in again? If you still have a problem, please can you provide a screenshot of the ad and the URL?
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