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See all MNHQ comments on this thread

Can't scroll past some adverts

198 replies

Crisispoint21 · 13/11/2021 13:40

I'm on an android phone using chrome, on some threads I will reach an advert and then cannot scroll past it!

If I remember rightly, I saw a thread saying the same thing l, so I didn't post as I assumed it would be fixed, it still seems to be happening though!

OP posts:
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A580Hojas · 13/11/2021 13:41

Yes, same for me. The thread gets "stuck". I also browse with Chrome and have an android phone.

CarolineMumsnet · 14/11/2021 11:53

Hey both. Thank you for this info and sorry about this!

Just to double check, are you accessing via the web browser rather than the app?

If you are able to send any screenshots over that would be super helpful.

Flowers
Ohmych · 14/11/2021 12:14

This is happing to me too on an android using the browser not app.

CarolineMumsnet · 14/11/2021 13:32

Thank you Ohmych Are you also on Chrome? If you have chance to switch browsers can you let us know if it's still a problem.

Looks like it's a web issue and not an app issue but if anyone thinks we've got this wrong then let us know.

Crisispoint21 · 14/11/2021 17:24

I will try switching browsers, but it's a bit ridiculous if mumsnet is incompatible with chrome seeing as it's the browser most android users use

OP posts:
Gladioli23 · 15/11/2021 07:29

I also get this: I'm on Android on Chrome and don't intend to switch browsers as chrome is what I use for everything on my phone.

It happens sometimes when I try to scroll past a particularly big ad, and it causes the page to freeze, first entirely and then it will allow me to refresh the page and carry on. I'll try and get some screenshots.

Ohmych · 15/11/2021 07:31

I'm using Chrome as well.

TraceyLacey · 21/11/2021 21:05

I get this too, android and chrome. It's really annoying when it freezes everything. I haven't got time to wait like it's the 90s internet!

BigSigh2021 · 24/11/2021 07:22

@Gladioli23

I also get this: I'm on Android on Chrome and don't intend to switch browsers as chrome is what I use for everything on my phone.

It happens sometimes when I try to scroll past a particularly big ad, and it causes the page to freeze, first entirely and then it will allow me to refresh the page and carry on. I'll try and get some screenshots.

All this true for me too. Android/Chrome.
Mynameismargot · 24/11/2021 07:28

@Gladioli23

I also get this: I'm on Android on Chrome and don't intend to switch browsers as chrome is what I use for everything on my phone.

It happens sometimes when I try to scroll past a particularly big ad, and it causes the page to freeze, first entirely and then it will allow me to refresh the page and carry on. I'll try and get some screenshots.

Yeah the same for me. I wouldn't download a different browser just for mumsnet either.
Alfixn · 24/11/2021 07:31

Same here. Chrome on android also. It works fine for every other website and it suita me to use it so I won't be switching browsers either!

I assumed it was an advertising tactic as you're stuck looking at the ad for longer.... very annoying

MerylSqueak · 24/11/2021 21:45

Yes. I came looking for a thread to complain as I had assumed it was deliberate to make you look at the ads.

irene9 · 25/11/2021 00:46

This is happening for me too. Super annoying the page freeze.

Smokeahontas · 25/11/2021 00:48

Happening for me this evening, chrome on iOS.

GertietheGherkin · 25/11/2021 00:50

Same for me too!

YodaiamsaidI · 25/11/2021 00:53

I get this too,android and chrome.

Peachgreen · 25/11/2021 01:06

Same here, also Android and Chrome. It doesn't always happen - in fact there's no pattern to it. Very annoying!

cantgetmyheadroundit · 25/11/2021 01:20

Also happening to me again. This has been going on for ages now.

BestIsWest · 25/11/2021 21:44

Trending seems to be fixed but now I get this all the time. It takes virtually the whole screen. They s site is becoming unusable.

Can't scroll past some adverts
HalfWomanHalfHobnob · 26/11/2021 07:21

I've also been getting this for weeks (Chrome on Android). It seems to be getting worse. Very frustrating!

GeorgieTheGorgeousGoat · 26/11/2021 07:25

Oh yes me too! I thought it was my phone but it doesn't happen on other sites. Also android/chrome.

GeorgieTheGorgeousGoat · 26/11/2021 07:26

Although just noticed @mnhq last posted in this thread two weeks ago so they obviously aren't bothered about fixing it!

LateToTheParty · 28/11/2021 15:12

Same here, iOS app. Doesn't seem to be specific threads or adverts.

LivMumsnet · 28/11/2021 21:25

Thanks for flagging this up - we're taking a look into the issue and hope to have an update for you very soon. We understand how frustrating this must be so your patience is very much appreciated.

BestIsWest · 18/12/2021 10:46

This is back for me and happening all the time. I can’t scroll back up the thread or search as it blocks out the whole screen.
I don’t mind small ads, I know you have to make a living but come on!

Can't scroll past some adverts
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