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Original poster

App notifications

3 replies

FireandBrimstone · 02/09/2021 16:59

Not sure if I'm allowed to post this question here as it's more about the app than the site.

I have notifications permitted on the app, but never, ever get one to my phone when I'm tagged or mentioned in threads.

What am I doing wrong? It's the IOS version of the app.

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MNHQ

soniamumsnet · 02/09/2021 17:24

Hi @FireandBrimstone thanks for reporting this. Please can you delete and reinstall the app, then check your settings? Give us a shout if you still don't receive any notifications.

MNHQ

soniamumsnet · 03/09/2021 09:45

Hi @FireandBrimstone thanks for letting us know. We'll take a look behind the scenes and see if we can get to the bottom of this for you.

MNHQ

TimMumsnet · 03/09/2021 09:53

Hi @FireandBrimstone thanks for mentioning - you're right, the push notifications have major problems. We're currently rebuilding the system that sends them, so hopefully in a few months we'll have something that works much more reliably. Thanks for your patience!

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