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Original poster

Nothing I click on opens what I clicked on

8 replies

Needadviceagain · 16/08/2021 08:05

Every thread i try to open, it opens a completely different one in chat. Example - try to open the one about child with high expectations on Christmas board, it opens something about how much tea is too much.

Am using app, checked for updates, all the usual stuff

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MNHQ

DawnMumsnet · 16/08/2021 13:04

Hi all, sorry to hear you're having problems with the app. Can you please let us know if you're using the android or iPhone app?

MNHQ

soniamumsnet · 17/08/2021 12:10

Hi @TheTurn0fTheScrew and @HeartShapedBox sorry to hear you've been having trouble with this. Please can you delete and reinstall the app, and let us know you're still experiencing problems? Hopefully we can get to the bottom of this for you. Flowers

MNHQ

soniamumsnet · 17/08/2021 17:18

Hi @Needadviceagain thanks for letting us know. Please can you ensure that you are logged in to the site? Also, are you able to send a screenshot please? Flowers

MNHQ

TimMumsnet · 17/08/2021 17:35

Hey thanks for flagging this one - I introduced a new bug in the most recent release, my bad! It only affects 10% of users, but it's pretty disruptive, so I've just reverted the change and recommitted to the Play Store, it should be live later tonight. I'll let you know when the fix is available.

MNHQ

TimMumsnet · 17/08/2021 18:46

There is now an updated version in the Play Store that should fix this issue - could someone check if it's available and that it resolves the problem?

MNHQ

soniamumsnet · 18/08/2021 11:04

Hi @milkytwilight @Needadviceagain thanks for the extra information and sorry to hear that you're still having problems.

We'll have another look now, and will be in touch soon. Flowers

MNHQ

TimMumsnet · 18/08/2021 11:15

Ok, I previously released to the same 10% of users, which I'm not sure is getting to you @Needadviceagain @milkytwilight, so I've increased it to all 100% of users. Under 'What's new' it should say:

FIXED
Bug when opening threads from the topic list.

It's showing in the Play Store for me. Can you see that? If so, does downloading it fix the problem? Thanks for your patience!

MNHQ

TimMumsnet · 18/08/2021 12:32

Ah great to hear!

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