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Flier · 21/11/2007 20:04
I am signed up to receive all emails and I normally get the weekly round up, but I didn't get this, and it appears I'm not the only one - any ideas why not?
Tech · 21/11/2007 22:37
Hi there, we do try send the mail to everyone but some mail services refuse to accept our "bulk" mails, or flag them as spam and put them in a "junk mail" folder. For example, if you have a yahoo.com or yahoo.co.uk email address - they currently bounce most of our mails so if you are signed up with one of their email addresses you might not get them.
By the by, who are the other people who didn't get the mail - you say it seems you are not the only one?
Thanks, Tech.
Tech · 22/11/2007 08:08
Hi, I put a note on this here. We've changed the "from" address we send from for various reasons.
Tech · 22/11/2007 08:10
Also, we have a long-standing issue with Yahoo mail rejecting our newsletter emails. If you are on yahoo mail, you may well not have got it. There's an online copy here.
Tech · 22/11/2007 08:57
hello cod, i'm hoping for a life. by the way, you keep asking and i keep failing to reply. Monday is our busiest day now, not tuesday any more.
Whomovedmychocolate, we have you down as someone that doesn't want the newsletter. I'll take the block off. There may still be a problem though, as much btinternet mail is handled by yahoo - who often reject our emails. I don't know the gmail address for your other registration, so can't check it.
TrinityRhino - your mail was rejected for the same reason. It may help if you complain to BT/Yahoo. As I've noted elsewhere, they seem to ignore my emails. They must have us down as spammers to avoid.
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