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Original poster

AIBU vote results not showing

10 replies

Lazierdays · 12/05/2021 08:25

Hi MNHQ
For the last week or so AIBU votes are not being shown to me. I’m just letting you know as I’m not sure if it’s just a glitch for me or a wider site issue.

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MNHQ

soniamumsnet · 12/05/2021 11:29

Hi @Lazierdays thanks for flagging this. Please can we quickly check if you've turned off the setting to see Aibu polls in your talk preferences? Flowers

MNHQ

soniamumsnet · 12/05/2021 11:55

Hi @Lazierdays thanks for your quick reply and the screenshot. Can we just find out your device and browser versions please, and hopefully we can get to the bottom of this? Flowers

MNHQ

soniamumsnet · 12/05/2021 12:00

Hi @Lazierdays please can you also try clearing your cache and let us know if you're still having problems? Flowers

MNHQ

LilyMumsnet · 16/05/2021 11:58

@Zzelda

I have this issue, cache clearing hasn't worked. I'm on a Apple MacBook laptop.
Please can we quickly check if you've turned off the setting to see Aibu polls in your talk preferences?
MNHQ

LilyMumsnet · 17/05/2021 17:57

Thanks all.

Really sorry - we're trying to get to the bottom of this as soon as possible. Do bear with us, and keep this thread bumped.

MNHQ

StevenTechMumsnet · 19/05/2021 11:43

Hi, Is this still happening? We had an issue Monday night that meant some page components weren't loading (so notifications was giving a not available error and vote results weren't coming into the pages for example. ) But that should be fixed now. Do you see the results now?

MNHQ

DawnMumsnet · 22/05/2021 11:57

Hi again, just letting you know we're still looking into this issue and we're really sorry for any inconvenience in the meantime.

MNHQ

DawnMumsnet · 05/06/2021 11:33

Hi @Yamanote - sorry it's taking us a while to get to the bottom of this one. We haven't given up, honestly! Here's what StevenTechMumsnet has said on another thread where this issue has been raised:

'If you use the mobile web version of the site - so you look at it in safari or chrome on your phone, for example - then the results should show up. But the little lines get drawn by a script on the page (so that they draw on the page in that filling bar animated way rather than just appearing on the page from the off, if you see what I mean). So if that script fails for some reason the bars can fail to display. We'll investigate what's going on here.'

We'll be back again with an update just as soon as we can.

MNHQ

LilyMumsnet · 20/06/2021 09:53

Hi

Sorry all - we appreciate it's really quite frustrating.

We're still investigating the issue so please do continue to bear with us - we will have it resolved as soon as possible.

MNHQ

StevenTechMumsnet · 27/07/2021 22:53

Hi folks, sorry for the delay in getting back on this one. We're trying to get to the bottom of this but it's challenging because the problem is intermittent. We hope to have some sort of update for you in the next few days.

Watch this thread for updates

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