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Cant change username

11 replies

mrsjennilou · 02/04/2021 00:04

Can anyone help? Cant edit my name in the username box. I can access the page but wont let me change anything.

DawnMumsnet · 02/04/2021 12:27

Hi @mrsjennilou, sorry you've been having trouble changing your username. We think the fault was at our end - can you have another try now? Hopefully it'll work from now on!

DawnMumsnet · 03/06/2021 22:57

Hi @mamamalt, of course!

Can you have a try now? Should be working, with a bit of luck.

DawnMumsnet · 05/07/2021 17:35

Hi @hitchin89,

Yes, of course. Can you have a try now? There's a wee glitch at our end, but hopefully we've sorted it and you'll be able to change your username now. Smile

LilyMumsnet · 13/07/2021 16:54

@ohnomesandwiches

Hi, I've been having this same issue. Can anyone help?
Try now! Flowers

soniamumsnet · 17/08/2021 11:51

Hi @tonyharrisonboosh sorry to hear you've been having problems with this. Please can you fully sign out of the site and back in again, and let us know if you're still unable to change your username? Flowers

soniamumsnet · 17/08/2021 12:19

Hi @tonyharrisonboosh thanks for the extra information. Please can you drop us a quick line at: [email protected] with your device and browser version, and hopefully we can get to the bottom of this for you. Flowers

DawnMumsnet · 17/08/2021 15:03

Hi @tonyharrisonboosh - we think we've sorted this for you now. Can you have another try?

CarolineMumsnet · 27/08/2021 12:24

Hello user1457074170

We think this should now be sorted for you. Can you give it a try and drop us a line here if still no joy Flowers

LilyMumsnet · 27/10/2021 18:00

[quote Hungryinthefridge]@CarolineMumsnet same here![/quote]
Not seeing a reason as to why you can't name change - sorry!
Can you let us know what device and browser you're using?

DawnMumsnet · 30/10/2021 10:26

Hi @queenofmycastlex - with a bit of luck, we've sorted things for you so you should be able to change your username now. Can you have a try and let us know how you get on?

@Hungryinthefridge and @OnlyClothes - unfortunately we can't see any reason why you can't change your names. Can you both please let us know which device and browser you're using and which version of the site (desktop, mobile or app)?

DawnMumsnet · 31/10/2021 19:46

Glad to hear it, @thecrowshaveeyesbebe Smile

@Fiercestcalm - please can you have another try? You should be able to change your username too now.

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