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Screen going black

3 replies

sluj · 28/02/2021 09:30

A couple of times this morning the screen has just gone black whilst scrolling down threads. I've had to go back to the screen by opening my open apps group. Samsung s10 android. Is it just me?

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MNHQ

LilyMumsnet · 28/02/2021 10:29

Hi both

Thanks for raising this.
Can we get some screenshots if it happens again - and can you let us know if it's the android app you're using, or mobile site on android?

MNHQ

DawnMumsnet · 01/03/2021 17:19

Thanks for posting the screenshot, @sluj. As you said, that is indeed one totally black screen. Can we ask if you're still having this problem today?

Calling @roundtable too - is this still happening for you today?

MNHQ

soniamumsnet · 02/03/2021 10:21

Hi @sluj sorry to hear about the freezing. Please can you try deleting and reinstalling the app? Give us a shout if you're still having problems.

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