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Massive empty grey squares on iOS app

3 replies

MountainDweller · 12/02/2021 23:15

There seem to be larger ads in the app iOS, iPad) these days - big square ones instead of banners within the thread then a big square one at the end.

I understand there have to be ads but this is very off putting - sometimes there are just huge grey squares with no ad, and even when there is an ad, the space before it means I think I've reached the end of the thread when I haven't. It's every five posts so pretty intrusive.

Are things going to stay like this or is there a tweak coming to make it more readable? Really wishing I hadn't updated!

CarolineMumsnet · 13/02/2021 15:14

Hey, OP,

We can imagine this is pretty frustrating.

Would you be able to send over a screen shot and let us know if this is happening on all threads? We'll then take things from there.

Flowers

LilyMumsnet · 22/02/2021 18:34

Thanks so much OP - please do bear with us whilst we investigate. Flowers

TimMumsnet · 23/02/2021 09:50

Hey @MountainDweller thanks for raising this. It's basically a space where there would usually be an advert. When an advert isn't returned, it just shows a blank space instead of the word 'advert' or something. There might be a way of hiding it, but it's a good bit of work to get right without affecting the performance.

In the meantime, thank you for your patience!

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