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Adverts on desktop site too big

5 replies

PinkBuffalo · 18/12/2020 15:56

Hi mnhq
This issue only started today for me, but the adverts surrounding the page are so big it makes reading mn really small.
I not sure if I explaining this right so I did a screenshot for you

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MNHQ

LilyMumsnet · 18/12/2020 18:06

Hi all

Thanks so much for raising this - we're taking a look now and will get back when we know a bit more.

MNHQ

DawnMumsnet · 21/12/2020 17:30

Sorry for the delay here. Just letting you know that we're still looking into this issue and will be back with an update as soon as we can. Please bear with us.

MNHQ

LilyMumsnet · 24/12/2020 10:27

Hi everyone, thanks for your patience and giving us all the details of the Ad issues you are experiencing.

Sorry to hear that you have been having issues with this Ad format - our Adops team has been looking into the issue and trying to replicate the problems you’ve been having. The advertising format certainly shouldn’t be making Mumsnet content any smaller and we are looking for a solution to this problem as we know it must be really frustrating.

Following your feedback, we have made some changes on our side which will mean that this ad format no longer shows on Tablets and we have limited the number of times it appears a day.

MNHQ

AllIWantForXmasIsLouMumsnet · 28/12/2020 12:22

Really sorry to hear that this is still an issue - we've flagged it up again here at MNHQ and hope to have another update for you soon.

Thank you so much for your patience with this.

MNHQ

LilyMumsnet · 12/01/2021 22:19

Hi folks

Thanks so much for letting us know - this sounds like good news.
Can you let us know if you see it from this point forward and if so, please do attach screenshots. Thank you and fingers crossed!

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