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Original poster

Ovex pop up ad ?

8 replies

Levrierssontmeilleurs · 10/10/2020 05:35

Lloyd’s pharmacy advert -Ovex ?

It’s across the whole of the left hand side & top so cant read the page properly ?

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MNHQ

YetAnotherBeckyMumsnet · 10/10/2020 13:01

Hello everyone - we're sorry you're annoyed by this - we'll pass your comments on to the ad team now.

Could we please ask for a screengrab if you see it obscuring any text? Much obliged.

MNHQ

DawnMumsnet · 12/10/2020 11:36

Hi @Levrierssontmeilleurs (and everyone else),

Thanks for the info and screenshots - we're really sorry that this ad has been causing problems for many of you.

Just letting you know that our Adops team have now turned this ad off - it clearly wasn't behaving properly.

Apologies for any inconvenience it's caused over the past few days. Flowers

MNHQ

DawnMumsnet · 12/10/2020 14:56

Hi again,

The ad provider has now made some changes to the set up of this ad. As a result, we've set the campaign live again but please let us know if there are any further issues.

Fingers crossed. Smile

MNHQ

soniamumsnet · 13/10/2020 08:37

Hi @Frdd thanks for alerting us to this. We're taking a look now. Thanks for your patience. Flowers

MNHQ

soniamumsnet · 13/10/2020 11:45

Hi @FippertyGibbett and @Frdd please could you let us know if you have seen this on desktop? Flowers

MNHQ

soniamumsnet · 13/10/2020 14:02

Hi @QuitMoaning thanks for this update. We've now relaunched the ad. If you are still having problems, please can you let us know the operating system and browser that you are using? Flowers

MNHQ

soniamumsnet · 14/10/2020 11:06

Hi, thanks for the reports on this and really sorry you're still experiencing problems.

Please can you let us know the operating system and browser that you are using? Flowers

MNHQ

soniamumsnet · 15/10/2020 09:52

Hi - just popping in to let you know that we've paused this ad. Thanks for all your patience. Flowers

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