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Original poster

FWR clarification; deletion and strikes

5 replies

ItsLateHumpty · 21/08/2020 17:09

Hey MNHQ

(I’m) Back on site stuff from FWR to talk to you because either we’re not understanding the rules or the rules have changed and we’ve not changed with them.

There seems to be a marked increase in all thread rather than suspect post deletion.
Or regular posters getting posts deleted but not sure why.
Or you acknowledge ‘not in faith’ posters and delete a whole thread, even though there’s been some very good discussion.
And we don’t know if we’re on a ‘strike’ deletion or not 😬

Totally appreciate you guys do a difficult job, and sometimes between a rock and a hard place! but if the rules sticky was updated or deletions were explained, we’d stop tripping over our own feet which causes you extra admin work.

Can you help us?

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MNHQ

LilyMumsnet · 21/08/2020 18:27

Hi OP,

Thanks for getting in touch.

The guidelines haven’t changed - and if a poster has a question about a deletion or a specific query about the guidelines, we'd advise asking us. We're always happy to clarify.

If we issue a ‘strike’ then we will always be in touch with the user directly and will clarify why the post was removed.

MNHQ

LilyMumsnet · 21/08/2020 21:13

@RufustheSniggeringReindeer

Oh and do you know what...in for a penny in for a pound and all that

People have been deleted for saying things that weren’t even against talk guidelines when they were originally posted...and get a strike

How is that fair

Hi Rufus,

This has happened - yes, but we always revoke the strike when we've messed up the time of posts. If we've missed something, we're always happy to go over our decisions.

MNHQ

LilyMumsnet · 21/08/2020 21:15

@Mollscroll

I have been deleted for using a well used phrase which is not banned - or at least wasn't banned when I used it. I don't think it is now listed as banned in the talk guidelines. I have also twice emailed MNHQ to ask for clarification about these deletions and had no response.
Hello,

I've just had a look - I can't see any mails to MNHQ from your address.
Would you be able to try sending us one now, so we can see if there's an issue with receiving mails from your account?

MNHQ

LilyMumsnet · 21/08/2020 22:04

@Deliriumoftheendless

I had a deletion on the MAP thread and I do t know why.

I didn’t ask MN as I wasn’t sure how to do that as I dont know the @

Hello!

You can just report the deleted post to us - in the box, you can ask why it was deleted and we'll let you know.

MNHQ

YetAnotherBeckyMumsnet · 18/09/2020 17:17

Hello all & thanks for your comments. The thread in question was concerning for several reasons - we could see from Twitter that some activists were asserting the OP was a troll - we have no idea whether she was or not to be honest, and our dealings with her were perfectly pleasant, but this wasn't helping matters much, and, as several posts were subsequently breaking our Talk Guidelines we didn't think it could recover.

With regards to the reporting of threads (we actually address this in our guidelines), we can see who is reporting stuff, and while we don't keep spreadsheets or anything we can clearly see if someone is reporting vexatiously and we do take action.

As always, if you want more information about a particular deletion, please get in touch. Thanks.

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