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Hello MNHQ, could you PLEASE consider having a word with some of the people on the coronavirus threads?

2 replies

Kokeshi123 · 24/03/2020 02:53

I'm getting frustrated with the tone adopted by a lot of people on here, many of whom appear to be almost enjoying the fact that they havein their opiniona kind of socially sanctioned excuse for unpleasantness, swearing, "FFS" galore, nasty judgmental comments, giving horrible replies to people who are merely confused and asking questions, and a whole lot else.

I would report, but the thing is, it's EVERYWHERE. I would end up reporting half the threads I read.

We need some generalized guidance from MNHQ, including warnings that the ban-hammer will be wielded for repeated offenders.

I am in East Asia where we have been dealing with the pandemic more effectively than most European countries and America. What's striking is the way people in East Asia are quietly getting on with things, rather than snarling and bitching at each other.

We need to pull together in this crisis and we need to have transparency of information. It's worrying if people are made to feel that they will be spoken to in this ghastly way every time they ask for clarification or advice.

YetAnotherBeckyMumsnet · 24/03/2020 10:42

Hello everyone - thanks for your comments.

We should start by saying it’s a bit difficult for us to moderate tone - and we don’t really want to go down that road at the best of times - but out-and-out personal attacks will be deleted if you report them to us. It’s not okay to call another person names, no matter how strained a discussion is. The very core of our guidelines is civil discussion and we know from experience that most Mumsnetters can and do get their point across eloquently and without resorting to abuse. We’ve said it before (and we might as well say it again) - report to us and we’ll take a look - it’d really help us out if you let us know when things have taken a wrong turn.

We agree that everyone should be able to express their fears and anxieties, and get a roundly empathetic and sensible response - but equally, we understand that at this time, many of our users will be having a really hard time in real life and may not be posting with their usual restraint! We’re trying to be mindful of things from all sides. In short, the guidelines still apply - and anyone who consistently causes trouble on threads will hear from us - but we’re not going to swing the ban hammer any harder than we usually do.

So please do report - or mail us directly at [email protected]

Thanks. Flowers

JoMumsnet · 24/03/2020 15:31

@DioneTheDiabolist

I think we need a I know I'm being a dick but I need to vent section. Like the Other Place, it wouldn't appear on Active or AS and threads would disappear pretty sharpish.

We'll certainly think about this, Dione. Smile

In the meantime, we just wanted to let you all know that we've set up a new topic in Other Stuff - The corona-free zone - for everyone who wants somewhere to get away from all this.

Here's a link to our thread - Welcome to the no-corona-zone.

Hopefully we'll be seeing many of you over there. Brew

Watch this thread for updates

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