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Original poster

Huge adverts making the site unusable

14 replies

SmilingButClueless · 22/10/2019 20:24

On iPad running iOS12

Huge advertisements that I’m unable to close meaning I can’t read threads - screenshot attached as an example

Huge adverts making the site unusable
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MNHQ

LilyMumsnet · 22/10/2019 21:04

Hi OP

Thanks so much for flagging. Are you able to get us the URL to the actual advert?

MNHQ

soniamumsnet · 23/10/2019 09:29

Thanks for all your reports on this and for the advert URL. We're taking a look behind the scenes and will let you know once we've fixed the problem. Thanks for your patience. Flowers

MNHQ

soniamumsnet · 24/10/2019 09:33

Hi, thanks for all your reports on this. We've sent this on to our tech team who are working on a fix. We'll keep you updated. Thanks for your patience. Flowers

MNHQ

soniamumsnet · 24/10/2019 12:59

Hi,

Just dropping in to update you on this issue. We've now blocked the ad in question, so all should be well.

If you still have any issues, please let us know.

Thanks again for your patience. Flowers

MNHQ

LouMumsnet · 24/10/2019 20:59

Thanks for the updates. Is the ad still causing problems for anyone?

MNHQ

soniamumsnet · 25/10/2019 08:31

Hi,

Sorry to hear you're still having problems. Please can you let us know the device you are using and which platform you were on?

MNHQ

soniamumsnet · 25/10/2019 09:28

Hi,

Just popping in to say that we're taking a look at the problem. In the meantime, please opt to view the site in the correct format. Viewing the desktop site on a mobile device will cause these issues.

Thanks again for your patience. Flowers

MNHQ

soniamumsnet · 29/10/2019 15:25

Hi,

Thanks so much for flagging. Are you able to get us the URL to the actual advert please?

MNHQ

soniamumsnet · 29/10/2019 15:31

Just popping in to say that we're taking a look at the problem. In the meantime, please opt to view the site in the correct format. Viewing the desktop site on a mobile device will cause these issues.

Thanks for your patience. Flowers

MNHQ

soniamumsnet · 30/10/2019 16:18

Hi,

Thanks for reporting this again. Just popping in to say that we're taking a look at the problem. In the meantime, please opt to view the site in the correct format. Viewing the desktop site on a mobile device will cause these issues.

MNHQ

FlissMumsnet · 02/11/2019 17:44

Hi notacooldad,

Would you mind letting us know whether this is still a problem when you use the ipad?

MNHQ

FlissMumsnet · 02/11/2019 21:43

Hi FeltCarrot,

Sorry to hear this is a problem for you too - would you grab us a screen shot if possible so we can see exactly what you're seeing,

Thanks a lot

MNHQ

soniamumsnet · 04/11/2019 10:50

Hi - thanks for the reports.

Please try using the mobile version of the site and this should fix the problem.

MNHQ

soniamumsnet · 05/11/2019 10:26

Hi,

Just popping in to let you know that the issue with the Next baby ad has now been fixed. Please let us know if you experience any further problems. Thanks for your patience. Flowers

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