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18 replies

CodenameVillanelle · 10/08/2019 11:52

I'm sure I'm not the only one but I wanted to post before it happens again
iPhone 7 iOS 12

Spam redirects

YetAnotherBeckyMumsnet · 10/08/2019 16:02

Hello everyone - we're really sorry about this. Thanks for letting us know and for sharing the screen shots - we're looking into what's going on now.

LilyMumsnet · 11/08/2019 10:01

We're really, really sorry about this. Please do bear with us - we're looking into this and will have it sorted ASAP.

LilyMumsnet · 11/08/2019 10:03

If anyone feels comfortable in doing so, please could you contact us and let us know your location? Can be vague, like 'London', or the beginning of a postcode - it'll help our adops team identify where the issue is located.

Just report to us to share privately. Flowers

LilyMumsnet · 11/08/2019 10:14

@Masketti

Now porn. Great!

Hello,

Is there any way you could grab us the URL? We're so sorry about this.

LilyMumsnet · 11/08/2019 11:02

@Weathergirl1

Haven't read the full thread but has anyone tagged *@MNHQ* in yet? Just seen the same pop up. Android phone using Chrome mobile site in incognito mode (so can't take a screenshot)

We're aware and looking into it now. We'll have it sorted ASAP. Flowers

LilyMumsnet · 11/08/2019 11:13

@TheLidoOfThighs

We seem to have most of the country covered already Grin

Yup, definitely not specific to one location! Thanks so much again for all the information, folks.

LilyMumsnet · 11/08/2019 11:55

Hi folks

Is this continuing as we speak?

LilyMumsnet · 11/08/2019 12:01

@QOD

Constantly I’ve stopped bothering to reply to threads as I just win ...

Since 11.45? If so, could you provide a screenshot?

LilyMumsnet · 11/08/2019 12:08

@QOD

Well this is my third response and perhaps it’s stopped !!!
Cake

Our team are on it. If there's any new issues as of 11.45 please let us know, and upload screenshots!

LilyMumsnet · 11/08/2019 12:11

@TheLidoOfThighs

I’ve just tried back on the mobile site. It’s not happening, but the caveat is I’m only seeing mumsnet ads, e.g. for the book, no external ones.

That's fine, thanks for letting us know. Flowers

LilyMumsnet · 11/08/2019 12:29

@AgentProvocateur

Still happening. When I tried to open this thread, actually.

Can you show us a screenshot of the ones happening past 11.45?

LilyMumsnet · 11/08/2019 12:48

@FluffytheGoldfish

Just happened again on my Samsung phone. Took screenshots but can't attach them as it keeps redirecting me. I'm posting from my tablet now (hasn't happened on here yet). Location Glasgow.

Can you email us the screenshots? [email protected]

LilyMumsnet · 11/08/2019 12:54

@PinkyU

I’m also having this issue. Am I supposed to be doing something to make it stop?

Has the site been hacked, is our personal data at risk?

Just give us screenshots and let us know devices/browsers if possible!
It's a dodgy popup issue - nothing going on with hacking etc, don't worry!

LilyMumsnet · 11/08/2019 13:02

@FluffytheGoldfish

Have sent it now.

Thank you. Flowers

LilyMumsnet · 11/08/2019 14:26

Thanks so much, all. Really sorry that this is still happening - hang in there, we're doing our best to get this sorted.

soniamumsnet · 12/08/2019 11:04

Hi, thanks for all your reports and screenshots on this issue which have been really appreciated.

We now know that this was a global attack on ad servers across multiple sites, and we're continuing to investigate the cause.

If it happens again, please let us know at: [email protected]

LilyMumsnet · 18/08/2019 11:32

Hi folks

We're really sorry that this is still happening.
We really need links to the spam and screenshots - can we have these?

LilyMumsnet · 18/08/2019 17:00

Hello,

Thanks both. Are you located in France by chance?

Watch this thread for updates

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