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Original poster

Threads I'm On missing some threads

6 replies

LIZS · 14/06/2019 16:39

On ios App, some of the threads I've recently posted on are not appearing.

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MNHQ

LilyMumsnet · 16/06/2019 09:43

Hi both

Sorry to hear this is happening. CrazyBaubles - can we ask, are you on the ios app too?

MNHQ

AnyaMumsnet · 17/06/2019 10:39

Hi there all,

Thanks for letting us know - we're going to investigate it now. In the meantime, if anyone else is having this problem could you please let us know what device you're using, whether you're using the app, desktop site or mobile site, and if it works on any other devices you use.

MNHQ

AnyaMumsnet · 18/06/2019 16:37

Hi there all,

Thanks for the further information - we'll look deeper into it now.

MNHQ

SophieLMumsnet · 22/06/2019 13:29

Thanks for letting us know! So - broadly the ios app, and reinstalling no good. We won't have an answer this weekend, unfortunately, but we should be able to get back to you next week.

MNHQ

TimMumsnet · 24/06/2019 10:14

Hi guys, thanks for raising this issue - I can assure you your threads haven't been lost! There's clearly an issue with the way Threads I'm On are being loaded - but we haven't yet been able to pin it down.

I haven't been able to reproduce the issue yet, could someone confirm for us that it's still happening, and we'll look into that specific case? Thanks for your patience!

MNHQ

SophieLMumsnet · 20/07/2019 13:38

Sorry that this is still driving everyone loopy - we're still looking into it, please do bear with us Flowers

Watch this thread for updates

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