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Original poster

Adverts stalling browser

6 replies

oldsilver · 28/02/2019 17:52

Does anyone else have an issue with certain adverts stalling their MN on browser? I've found "Very" adverts (which I regularly block) and now "Supercalifragilistic" advert at the top of the screen completely bungs up to the extent I have to go and do something else or keep pressing wait (There is something wrong with this page...)

Can't take a screenshot as it won't happen whilst these ads are on.

Regularly clean cache etc. Samsung - generic browser.

Three attempts to type this whilst that Supercali advert has jammed my browser...grrrr

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MNHQ

AnyaMumsnet · 01/03/2019 13:53

Hi there OP,

Thanks for getting in touch about this. Can we ask which device and browser you're using to access Mumsnet?

MNHQ

LouMumsnet · 01/03/2019 22:03

Thanks for clarifying. We'll flag this up with our ad team and hopefully have an update for you soon.

MNHQ

AnyaMumsnet · 05/03/2019 16:37

Hi there all,

We've tried to replicate this at MNHQ and have had no luck, so we're not 100% sure whether it's an ads issue or something else. We are still looking into it, but if you notice any trends or any information that might be helpful to us, do let us know.

MNHQ

KimMumsnet · 09/03/2019 14:54

Sorry to hear that this is still going on - we are in the process of trying to fix the issue that's causing it so it should be sorted within the next few days. If not - do shout here.
Apologies again for the annoyance.
Kim
MNHQ

MNHQ

AnyaMumsnet · 11/03/2019 13:49

Hi there all,

Sorry this has started again, we're looking into getting it blocked.

MNHQ

AnyaMumsnet · 12/03/2019 17:23

Hi again all,

If you see the advert again, could you please get the clickstring for us? You do this by switching off your wifi and mobile data, and clicking on the advert - the URL it gives you is the "clickstring." This would make it much easier for us to block the advert.

Thanks for your patience with this.

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