Talk

Start new thread

Flip

Back to thread

Original poster

Accidentally unsubscribed

4 replies

mixedmessage · 29/11/2018 18:33

Hi
I must have accidentally unsubscribed from all newsletters rather than just the one and now I'm not receiving any despite updating my newsletter email preferences. Anything I can do?

Go to post

MNHQ

AnyaMumsnet · 30/11/2018 11:56

Hi there OP,

Sorry to hear this has happened - it sounds quite frustrating!

We should be able to change that for you. Which newsletters would you like us to subscribe you to? If you'd like, you can drop us a line at [email protected] about this.

MNHQ

AnyaMumsnet · 11/12/2018 11:23

Hi there OP

Apologies, we're trying to do this for you now but for some reason it's not switching over - we're going to look into it, so sorry for the delay.

MNHQ

AnyaMumsnet · 11/12/2018 11:47

Hi again OP,

We assume this is where you try to resubscribe to your emails, and it didn't work? www.mumsnet.com/member/email-options

Could you please upload a screenshot of that page, so we can check everything looks right?

MNHQ

AmyGMumsnet · 12/12/2018 12:45

Hello mixedmessage - we've got to the bottom of this one now. We need to pop you a PM - will send shortly! Thanks for your patience

Watch this thread for updates

Tap "Watch" to get all the latest updates

End of posts

There are no more MNHQ posts on this thread

Back to thread

Flip