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Babylon: GP at hand - all thoughts welcome

3 replies

MichaelMumsnet · 08/11/2018 11:16

Hi folks,

Mumsnet is looking to team up with Babylon to promote their free NHS "GP at hand" service (available to people living or working within 40 minutes of a GP at hand clinic) and Babylon’s paid online doctor (available to all UK residents).

Babylon offers both a free NHS and private 24/7 GP service, which lets members have virtual doctor’s appointments from their mobile, arrange prescriptions for local collection and get specialist referrals.

To get the service for free, you need to live or work within 40 minutes of a GP at hand clinic and switch your registered NHS GP practice to GP at hand, Babylon’s NHS offering. When you register for GP at hand, you will be de-registered from your current GP practice. If you’d prefer to stay with your current GP, you can use the Babylon service on a pay as you go or subscription basis for quick, easy access to doctors anytime.

If you’re not sure whether you need to see a doctor, Babylon offers an AI symptom checker which you can access for free via their app. The app also has a handy tool called Healthcheck, which creates a free health report for you and suggests changes you can make to live a healthier lifestyle.

We think these services could be genuinely useful to parents (and non-parents) and we'd love to know what you think too – all thoughts and comments gratefully received!

MNHQ

KimMumsnet · 10/11/2018 20:25

Good evening, all.
Thanks so much for contributing all your thoughts to this thread so far - we're taking note of your responses and will get back to you soon.
Kim

MichaelMumsnet · 14/11/2018 15:45

Thanks to all who have contributed thoughts and feedback so far. We really appreciate it.

We sent your questions and concerns to Babylon and asked them to comment. I’ll post the answers below. We’re afraid that this isn’t a live Q&A - but there were a few requests for updates so we asked Babylon and here are their responses...

JustineMumsnet · 16/11/2018 11:36

Hi all,
Many thanks for your input. The reason we asked is because we thought there might be some strong views on this one. In general we steer organisations which are trying to change perceptions towards Mumsnet Rated as then it's really a case of getting honest feedback and if the feedback is good then we have grounds to do further promotional work, but we can see there are some people who have philosophical objections beyond how useful the product is and so we think best not to go ahead with this one. Thanks again for taking the time to give your views.

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