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Original poster

Emails when someone posts on a thread - data protection issue

3 replies

jumblefun2 · 03/07/2018 17:22

As you can see I've registered again after deregistering to test something out.

Why do I get emails when someone posts on a thread I'm on when I never actually consented to that as part of the sign up process?

I was sure I hadn't and I just deleted and re-registered and I DEFINITELY didn't consent.

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MNHQ

AnyaMumsnet · 05/07/2018 13:14

Hi there everyone, sorry for the delay in replying. We're just looking into this at the moment and we'll get back to you when we have some more information.

MNHQ

KateMumsnet · 06/07/2018 13:50

Hi Jumblefun2

Thanks for this and sorry that it's taken a while to get back to you.

We made a lot of changes for GDPR (summarised over here) but since these notifications are a function of the forums, rather than marketing communications, it wasn't included in the work we did at that point. We're going to look into this now and report back asap - in the meantime you can turn it off by going to the top of your 'Threads I'm Watching' page (which includes threads you've posted on by default) and turning the function off.

You can stop receiving notifications when a MNer tags you by going to 'customise settings' - you can navigate there by going to the dropdown menu next to 'Talk' on any Talk page.

Thanks again - we'll get back to you on this soon.

MNHQ

MNHQ

KateMumsnet · 06/07/2018 14:16

Thanks for the info Jumblefun - v useful. We'll get back soon when we've had a proper look.

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