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Original poster

AIBU to ask MNHQ to get rid of that bloody advert?

6 replies

Gruach · 14/02/2018 08:41

So annoying! It's flashed up five times since I started this. And deleted a post I was writing elsewhere. Please make it stop!

It's Google I think ... And I'm on the mobile site on an iphone.

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MNHQ

LornaMumsnet · 14/02/2018 11:05

Hi folks,

We're just moving this thread over to site stuff. Can anyone provide a screenshot of the ad?

MNHQ

LornaMumsnet · 14/02/2018 13:38

Hi folks,

Is this a popup? Does it look a bit dodgy? Or is it an actual advert that looks quite official?

Please do let us know - any screenshots are really useful.

We're aware of some popup issues at the moment and our ads team are working hard to identify and fix the issue, so if it's a popup thing then just hang on in there - it should be sorted very soon. Flowers

MNHQ

AngieMumsnet · 14/02/2018 21:15

Hi EmpressOfJurisfiction

Thanks for the link, I just wanted to reassure you that we work really closely with Google and can confirm that we are adhering to all the rules they impose on us, including the better ads policies.

Thanks

MNHQ

LornaMumsnet · 19/02/2018 10:31

Hi folks,

Adops are working really hard to get to the bottom of the popup issue. It's taking a little longer than we'd originally hoped for but we really do appreciate you hanging in there.

Please do continue to bear with us - we'll try and update ASAP.

MNHQ

LizzieMumsnet · 19/02/2018 11:37

Hi All,

We are really sorry this issue continues to persist, we have been investigating with our partners and it seems that whatever was causing this issue last week has managed to cache itself in your phone's memory - can we please request you clear your cache and let us know if this fixes the popup from appearing.

To clear your cache for safari browsers you simply need to go into your settings, click on safari and clear history and website data.

Please let us know if this does the trick?

MNHQ

LornaMumsnet · 20/02/2018 11:16

Hi folks,

Do run over to this thread if you're having any further issues with pop ups. You'll also find a handy link on how to clear your cache.

Watch this thread for updates

Tap "Watch" to get all the latest updates

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