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Original poster

Oooh I won an iPhone!

9 replies

SistersOfPercy · 13/02/2018 12:08

Well probably not, but just swiped back after reading a thread and it popped up. In fact it popped up as I was typing this.

First time I had three windows open, mumsnet and a natural geographic article, second time just mn open.

I'm on iPhone 6s and fully up to date with software.

Oooh I won an iPhone!
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MNHQ

LornaMumsnet · 13/02/2018 12:11

Hi SistersOfPercy,

Thanks so much for grabbing a screenshot. Can't quite see from the picture but what topic were you in when this happened?

MNHQ

LornaMumsnet · 13/02/2018 13:18

Gosh.

Let us know what browsers you're all using, is it mobile site or desktop? All info is really useful.

MNHQ

LornaMumsnet · 13/02/2018 15:07

Hi folks,

Thanks so much for the information - we can only apologies for the inconvenience that this is causing.

We think an advert may be causing it but we're not too sure. We'll let you know as soon as we know more. Brew

MNHQ

AngieMumsnet · 14/02/2018 10:13

Hi All,

I think we have found the reason for this happening and stopped it, please do let us know if you still continue to see that iphone spammy popup, that is not approved to run by us.

Thanks

MNHQ

LornaMumsnet · 14/02/2018 13:43

[quote SistersOfPercy]@AngieMumsnet you're telling me I'm not getting an iPhone aren't you? 😂[/quote]

Uhoh, OP is onto us, Angie!

Sisters, would you settle for a Brew and a slice of Cake?

We're talking really good tea and lemon drizzle, surely better than a phone?

MNHQ

DawnMumsnet · 17/02/2018 12:32

Hey all,

We're really sorry that this pop-up is still, um, popping up.

And also that NONE OF YOU have actually won iPhones. Sad

We've flagged our AdOps team to get them back on the case here. Will hopefully have an update for you soon. Apologies for any inconvenience caused in the meantime.

MNHQ

LornaMumsnet · 19/02/2018 10:27

Hi all,

As we said on the other thread, this has taken a little longer than we'd originally hoped for - sorry, folks.

We're nagging our adops team today - it shouldn't be long now. We'll keep you updated and thanks so much for bearing with us.

MNHQ

LizzieMumsnet · 19/02/2018 11:36

Hi All,

We are really sorry this issue continues to persist, we have been investigating with our partners and it seems that whatever was causing this issue last week has managed to cache itself in your phone's memory - can we please request you clear your cache and let us know if this fixes the popup from appearing.

To clear your cache for safari browsers you simply need to go into your settings, click on safari and clear history and website data.

Please let us know if this does the trick?

MNHQ

LornaMumsnet · 20/02/2018 11:16

Hi folks,

Do run over to this thread if you're having any further issues with pop ups. You'll also find a handy link on how to clear your cache.

Watch this thread for updates

Tap "Watch" to get all the latest updates

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