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Not getting email notifications of threads I'm watching. Again.

5 replies

Motoko · 30/11/2017 16:27

Is it only me?

A few of use had this problem at the beginning of this month, but after a while it was fixed, although where before I used to get a digest email, after the fix, the emails all came in separately, which was annoying as they filled up my inbox.

But since sometime this morning, I've stopped getting notifications, even though there have been replies on the threads I'm watching.

LornaMumsnet · 30/11/2017 17:05

Hi Motoko,

Thanks for flagging this!

Can we check that you're settings are in line with what you want to receive from us? You can do this by going to your preferences, scrolling down to 'talk options' and checking that both of the boxes (Notify me when others post on threads I'm watching and Notify me when others mention me in a thread) are ticked.

If they are ticked already, let us know and we'll get tech to have a dig, see what's going on.

Flowers

SophieLMumsnet · 07/12/2017 10:25

Apologies, everyone - we're chasing this.

We know it's incredibly annoying, so thank you for your patience! Flowers

SophieLMumsnet · 07/12/2017 11:16

Right, this should now be fixed

Let us know if not, and we'll take away tech's mince pies.

SophieLMumsnet · 07/12/2017 15:34

Oh good! Tech will be v pleased.

LornaMumsnet · 08/12/2017 11:16

Thanks for letting us know! Xmas Grin

Watch this thread for updates

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