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Can't post pictures on my account

3 replies

TobascoChips · 13/11/2017 19:56

Hi there. I'm having issues posting pictures... my friend can post on her account, we even tried logging her into my laptop to see if it was my laptop but nope - she can post pictures... so I made a new account (this one) and I still can't post pictures! I'm very confused!

ToniMumsnet · 13/11/2017 20:00

Hi there TobascoChips,

We appreciate this probably is slightly irritating news, but we actually have a 28-day waiting period before a user has the ability to post pictures. It's an effective deterrent against the trolly types who join up simply to try to shock our users with gross and sometimes, damn upsetting pictures... We've actually had our fair share of these, of late, to be honest, and we decided that we'd much rather protect our lovely Mumsnetters from this kind of thing. We've seen some gnarly stuff here at MNHQ, as you can imagine!

This sadly means that genuine users, like yourself, have to suffer a bit in the short term by not being able to post photos. But we think it's for the greater good and it all goes towards making Mumsnet a better place, so we really hope you understand our thinking here.

You should be able to post photos once the 28 days has elapsed, and hopefully you'll find lots to keep you busy here in the meantime.

If you have any problems with posting pics after the 28 days please do drop us a line and we'll get it sorted for you.

LornaMumsnet · 14/11/2017 09:06

There was a bit of miscommunication, TobascoChips. The photo-delay is 48 hours. Blush

LornaMumsnet · 01/02/2018 10:52

Hey!

@lauraxgirl

Hey,

So is the picture thing 28 days or 48hours? I've deffo had my account more than 48hours and I'm unable to post pictures.

TIA! xox

Hey! It should be 48 hours - what are you using to access MN?

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