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Original poster

Fucking huge ad popping up that I didn’t press.

12 replies

Expemsiveuniform · 07/10/2017 19:54

Seriously. The ads in the middle of the threads on mobile are awful. They spoil the flow of the thread. But this. This is a whole manner of fresh hell. Please. Stop it. It’s irritating. And driving me not to post here.

Fucking huge ad popping up that I didn’t press.
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MNHQ

AngieMumsnet · 09/10/2017 11:54

Hi,

I am looking into this but cannot recognise the ad, did any of you manage to see who the actual advertiser was so I can zapp them!

Thanks

MNHQ

AngieMumsnet · 09/10/2017 15:39

thanks, TobleroneBoo, I am on it.

MNHQ

SophieLMumsnet · 10/10/2017 12:02

Hi expemsiveuniform,

Sorry about this! So, there's no ad that pops up but your music just stops? Does anything else happen to the page?

MNHQ

AmyGMumsnet · 11/10/2017 13:10

Hi everyone, thanks for letting us know and sorry to hear you're having problems. We'll get our ads team to have another look.

BastardGoDarkly, are you on an iPad too?

EvansOvalPies - thanks for flagging; we'll make sure this is raised as an issue.

MNHQ

AmyGMumsnet · 11/10/2017 13:31

Thanks so much for coming back so quickly BastardGoDarkly; this is really helpful. Will pass this on.

MNHQ

AngieMumsnet · 12/10/2017 14:21

Hi,

Quick Update - we have been looking into this and trying to replicate.
I can also confirm we do not allow popups on MN, however, will look into the brand called Avene and see if I can block them altogether.
Will keep you all posted.

MNHQ

LornaMumsnet · 13/10/2017 16:20

Hi folks,

We're so sorry for any inconvenience that this is causing.

We're still looking into it our end but will update as soon as we know more.

MNHQ

AngieMumsnet · 14/10/2017 22:12

Hi,

Sorry about this, I have made some changes to our system, can you please give it 15 mins to kick in and let me know if issue is still persisting, also it would be really useful to know if these popups appear immediately as you get onto a thread or a few seconds later?

MNHQ

AngieMumsnet · 15/10/2017 11:23

Ok thanks all for your comments, I have just made one more change to see if this works.
I know this is frustrating but I am working blindly at the moment as I cannot replicate the issue, so I am having to go through each partner to eliminate.

Please keep me posted, appreciate it.

MNHQ

AngieMumsnet · 16/10/2017 10:13

@Madhairday - what device are you using please?

MNHQ

AngieMumsnet · 16/10/2017 10:33

@NaiceToMeetYou - was it the BA one?

MNHQ

AngieMumsnet · 16/10/2017 11:44

ok thanks all for your responses, we have blocked BA from Mumsnet for now, please keep me posted if this persists and let me know the advertiser in question.
Thanks

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