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Overnight moderation on voluntary basis

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Butterymuffin · 30/09/2017 10:49

Can MNHQ please explain why overnight moderation of the site is left to unpaid volunteers, and why they don't feel this work should be paid?

Please note that this is in no way intended as criticism of the Night Watch volunteers or anyone moderating overnight, or how they do that. That's not the issue here at all. I'm asking why MN as a business (and I understand it is a business; again, that's not the issue) isn't paying for this work to be done if they feel it's needed.

Would be interested to hear others' opinions. I know @Maryz for one had posted similar views on an earlier thread.

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MNHQ

KateMumsnet · 30/09/2017 22:30

Hello Butterymuffin, thanks for posting.

You're right in that nightwatch is done on a voluntary basis by MNers, who very kindly agree to help us out by hiding threads or posts until the regular mods can take a look in the morning. It can be incredibly helpful in preventing the occasional dodgy thread upsetting MNers and we're really grateful that the NW are prepared to help us and their fellow MNers out.

We hope they don't feel taken advantage of - as far as I'm aware no-one's said so and they genuinely do it to help out. The wee small hours tend not to be the busiest time on the boards, and we don't ask them to make any moderation decisions, or reply to user queries, which would certainly feel too onerous. At the moment the busiest times are during the day so it makes sense to direct our resources there, but we'd certainly give it more thought if that looked to be changing.

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