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See all MNHQ comments on this thread

Original poster

Please can you fix the Android app!

29 replies

froomeonthebroom · 02/08/2017 12:20

Not allowing me to post or watch threads. I have tried uninstalling and reinstalling but no joy. This has been going on for a week or so now.

OP posts:
MNHQ
LornaMumsnet · 02/08/2017 12:36

Hi there froomeonthebroom,

Thanks for bringing this to our attention.

Could you pop an email over to [email protected] with details? Any screenshots of error messages/posting options are really helpful.

Flowers
poisonedbypen · 02/08/2017 12:42

Same here. No error messages just blank. I've taken to using the mobile site. Have reinstalled too.

SomethingAboutNothing · 02/08/2017 15:55

I'm having the same issues too. The threads I am watching page is just purple and if I tap the reply button on a thread nothing happens. I have also reinstalled to no avail.

Littlefish · 02/08/2017 15:56

This morning, the app just kept closing about 30 seconds after it opened.

MNHQ
LornaMumsnet · 02/08/2017 16:28

Hi folks,

We're so sorry about this! Our tech team is investigating now. We will keep you updated.

Flowers
MNHQ
BilalTech · 02/08/2017 20:13

Hey all, sorry that you have been experiencing these problems.

However, we have made a fix for you. If you could all please download the new version of the app here.

Again, we are sorry for the issues but thank you for your support and please do let us know if there's anything else you find Smile

Thanks,

Bilal

poisonedbypen · 03/08/2017 15:29

Still can't see "I'm on" or "watching" but think I can post now.

MNHQ
FlissMumsnet · 04/08/2017 22:07

Hi poisonedbypen,

We're sorry those features still aren't working for you, we've passed it to our tech lot and they're having a look for you.

Thanks for being patient with us Brew

JeNeSuisPasVotreMiel · 06/08/2017 00:06

I'm also very disappointed with it - the option to hide threads is 'coming soon' - not soon enough for me, I'm having to wade through reams of irrelevant threads to find anything that I want to read.

And the search option is CRAP. I'm posting on this thread on my laptop mainly so I can get into Site Stuff on my phone - search just doesn't work there!

Original poster
froomeonthebroom · 07/08/2017 10:25

I can now write posts but they won't actually post. Just get the oops message. I also still can't see threads I'm on or watching.

OP posts:
Beelzebop · 07/08/2017 10:31

Love mumsnet but considering what a big site you are the app is not great. Can't bookmark or do anything apart from read posts.

JeNeSuisPasVotreMiel · 08/08/2017 05:15

Could we have some response here HQ?

Original poster
froomeonthebroom · 09/08/2017 08:51

Still not able to post or see posts I'm on/watching. Some kind of timescale for a fix would be good please MNHQ.

OP posts:
JeNeSuisPasVotreMiel · 11/08/2017 05:40

Bump because no-one is responding

Original poster
froomeonthebroom · 11/08/2017 12:32

Bump

OP posts:
MNHQ
ToniMumsnet · 11/08/2017 22:01

Hi all,
Tech has made a fix to the app, so if you can download the new version of the app here.

Again, we are sorry for the issues but thank you for your support and please do let us know if there's anything else you find Smile

Original poster
froomeonthebroom · 19/08/2017 21:09

Nope, still not working

OP posts:
JeNeSuisPasVotreMiel · 30/08/2017 08:17

Ok so I've uninstalled the app and downloaded the new one as instructed.

...and STILL there's no 'hide thread feature working.
Just the same old 'coming soon' message.

When when WHEN???

I'm utterly fed up with having to scroll through the same old MN pinned threads every day - that I have no interest in at all - to be able to reach the new threads.

I'm having to read the same titles for MONTHS.

And there's no way of deselecting threads that I don't want to see.

Why the heck do Android users get such a bum deal?
Surely it can't be rocket science to sort this out?

IrregularCommentary · 30/08/2017 12:37

Can't post on the app either. No error message. Just flickers slightly and does nothing else.

Search function is pretty crap as well, but that's not new.

MNHQ
BilalTech · 30/08/2017 13:36

Hi JeNeSuisPasVotreMiel and IrregularCommentary we're sorry you're experiencing problems. We are working on this right away!!

If there's anything else, please do let us know.

Thanks,

Bilal Smile

IrregularCommentary · 02/09/2017 09:54

Is there any update on this @bilaltech ?

Still can't post using the app.

Thanks.

MNHQ
BilalTech · 04/09/2017 10:17

Hey IrregularCommentary we will be releasing an update this week with the fix to be able to post. Thank you for being patient with us, we greatly appreciate it Smile

Thanks,

Bilal

MNHQ
BilalTech · 04/09/2017 17:20

Hi IrregularCommentary please update your android app using the link here.

Please let us know if you come across anything else.

JeNeSuisPasVotreMiel we are still working on the Hide feature and will let you know the second it's released.

Thank you everyone for your feedback

Bilal Smile

poisonedbypen · 04/09/2017 17:25

"I'm on" & "Watching" still don't show on the app. To be honest I've given up using it.

Branleuse · 04/09/2017 17:50

Watch threads doesnt work for me on the app either. Its been like that for a while

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