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"A problem occurred with this site so it was reloaded"

10 replies

pudding24 · 04/07/2017 19:50

This keeps happening to me when both reading and drafting posts on iPad Mini. Page reloads and I lose everything I have been writing.

Pages are also super slow to load and just as the page finishes loading, all of the content jumps position, so you go to click say, 'add a thread' but it moves and you click on a different link instead.

Writing a simple post becomes so exasperating I feel like not bothering.

LouMumsnet · 04/07/2017 20:03

Sorry to hear this - how frustrating! We've passed this on to Tech who will take a look. Fingers crossed we can get this sorted out.

LornaMumsnet · 06/07/2017 09:28

Thanks for letting us know.

Is anyone else having this issue? Is anyone able to grab a screenshot and upload it to the thread?

Flowers

LornaMumsnet · 06/07/2017 09:58

Hi all,

Could we ask if you're using the desktop or mobile version of the site?

LornaMumsnet · 06/07/2017 15:51

Thanks, Wolfiefan! Is that on the mobile version of the mobile site or the desktop version of the mobile site?

LornaMumsnet · 07/07/2017 09:30

@BoreOfWhabylon

Lorna this has been a recurring problem for a couple of years now and it's getting worse. There are numerous threads on site stuff about it.

So why is it that Tech are always so surprised when it is flagged up?

Hey Bore,

Really sorry. We do understand how frustrating these issues are and always do our best to get to the bottom of them as quickly as we can.

Tech are still trying to replicate this and as far as we can see, it's not the same issue that's appeared in the past. We're going to keep digging and will do our best to sort this out.

Flowers

LornaMumsnet · 07/07/2017 09:33

Is anyone able to screenshot this happening?

LornaMumsnet · 07/07/2017 11:52

Thanks!

We are really sorry that this is causing issues accessing the site, but we want to reassure you that tech are currently on this and trying to replicate and isolate the cause.

In the meantime, please do let us know if it happens again and where and when you had the issue.

LornaMumsnet · 13/07/2017 10:08

Hi folks,

What happens when you refresh the page? Does it go back to normal?

LornaMumsnet · 13/07/2017 10:09

@c00k1e

Here's a screenshot but doesn't tell you much

Perfect, thank you!

LornaMumsnet · 14/07/2017 14:52

Hi folks,

Is the 'refreshing' happening on certain URLs or is it happening all over the place? Any specifics would be really useful - tech is still struggling to replicate.

Watch this thread for updates

Tap "Watch" to get all the latest updates

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