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Can't change my password

2 replies

IveBeenVeryStupid · 06/06/2017 16:00

It goes through the motions and says successfully updated details but if I log out I can only log back in with old password.

KatherineMumsnet · 06/06/2017 16:41

Hi there IveBeenVeryStupid,

How odd! Could you let us know what device and browser you're using? Could you also try clearing your cache and cookies?

FlissMumsnet · 07/06/2017 18:37

Hi again, that does seem a bit strange. Can you log on using a different device, just as a control experiment...Let us know how you get on.

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