Active discussions

Meet the Other Phone. A phone that grows with your child.

Meet the Other Phone.
A phone that grows with your child.

Buy now

Please or to access all these features

Talk

Back to thread
Original poster

Can't log in or load desktop site from Android on Chrome

4 replies

lougle · 26/05/2017 18:04

Hi MNHQ, I sent you an email, but I've managed to post this by using the native Internet on my phone. I can't log in or load the desktop MN using Chrome on Android (Samsung Galaxy S7 Edge, if that helps). It just refreshed the page.

Go to post
MNHQ

IonaMumsnet · 26/05/2017 18:20

Hi there Lougle! We just got your SOS in our reports inbox. And no, fear not, you definitely haven't been banned. I've just asked ToniMumsnet who is our resident Useful Sort at this kind of thing. She thinks you might find that your android needs some updates. Could you try checking for updates and maybe turning everything on and off again afterwards. If you're using the app at all, it might be the same issue as for Chrome/Safari - just that it needs those updates doing. As you've managed to log on using your phone we're pretty sure it's not a problem with your Mumsnet account. Give that a go and if no joy drop us another line and we'll go and hoik Tech out of the pub to have a look.

MNHQ

LouMumsnet · 26/05/2017 20:26

Sorry to hear this, Lougle. We're passing this on to Tech now. We'll be back with an update soon hopefully.

MNHQ

ToniMumsnet · 27/05/2017 12:17

Hi Lougle,

Can you tell us whether this is still a problem for you now?
We had some issues yesterday with our data centre which are resolved now. It's possible this may have been the root of your difficulties.

MNHQ

FlissMumsnet · 28/05/2017 20:25

Hi lougle, great news! Welcome back.

Grin
Watch this thread for updates

Tap "Watch" to get all the latest updates

End of posts

There are no more MNHQ posts on this thread

Back to thread