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Original poster

For the love of the wee man please do something about the ads

6 replies

mychilddoesntlookdisabled · 21/05/2017 08:20

HQ. Please. Make a decision about the ads. Either make them less intrusive or give us an option to pay a sub and get rid of them.

I'm on laptop, mobile on phone and sometimes Ipad. They make the site unusable and I'm going to be investigating an adblock today.

I am sure that is not what you want - I understand the need for ads to generate revenue, but when they are so intrusive that they interfere with the ability to use the site then you've gone a bit too far in the wrong direction.

Also, I wouldn't buy anything that is advertised like that, in an intrusive ad that pisses me off, because instead of thinking fluffy warm thoughts about the product being advertised, I'm thinking "FUCK THE FUCK OFF YOU ANNOYING TWAT" which I am sure is not the intention of the advertiser.

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MNHQ

RogerMumsnet · 22/05/2017 09:55

Hello mychilddoesntlookdisabled,

I am sorry you are experiencing these issues but can you go into a little more detail and tell me what exactly the ad issue was ? Or can you take a screen snippet ? This way I can investigate further and try to prevent it from happening again.
Kind regards
RogerMumsnet

MNHQ

FlissMumsnet · 23/05/2017 19:28

Thanks for all the details and screenshots, it does help us figure out what's happening here and whether all these ads are as they should be.

Please bear with us, we'll have tech update you all.

MNHQ

AngieMumsnet · 23/05/2017 20:35

Hi,

We have been testing the site on various devices and cannot replicate any issues, can you please tell what devices you are using and how exactly it makes the site unusable, we will then try and replicate and rectify, I hope you can appreciate it is really hard to fix something if you cannot see the issue.

Thanks

MNHQ

AngieMumsnet · 24/05/2017 12:09

Hi Everyone,

Many thanks for all your comments, we do take them very seriously. We're sorry to hear that some of you are finding the ads we run intrusive and annoying.

Mumsnet is a free site so we do rely on revenue from advertising to keep the site up and running. Although a tricky path, we try our best to meet the needs of our ad partners while keeping our users' experience in mind. We aim to strike a balance to have ads that flow with the site, rather than allowing popups and ads which take up the whole page.

Some of you have mentioned the vertical ad on the mobile site is a particular issue, we have that capped at 1 per day, so by refreshing the page the ad will not re-appear for the next 24 hours. The most effective way to deal with the ad in the middle of the threads its to scroll past it.

We hope this helps Flowers

MNHQ

AngieMumsnet · 25/05/2017 07:57

Hi HeadShouldersYonisAndToes

Really sorry about the ads in sensitive areas, we are looking into that right now.

Once again, sorry.

MNHQ

JustineMumsnet · 25/05/2017 14:07

Sorry about this everyone - I agree this isn't a good user experience - we're taking that extra ad out now and we are doing a wider review of ad placements and formats generally. There is a lot of pressure from advertisers to increase the view-ability of their ads but I think we need to make the implementation much, much better. Out of interest, are there any sites you use which has advertising but better implemented - I think the Guardian's quite a good model?

We're also keen to offer an ad-free, subscription version but that's a little way down the track.

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