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Original poster

'Subscribe' box in tv addicts - cannot close it

5 replies

MyBeloved · 16/04/2017 16:27

Hi
Very intrusive! The box pops up and cannot be closed. It is appearing currently tv addicts.

Any chance this could be sorted as it's making reading the forum impossible.

Thanks Smile

'Subscribe' box in tv addicts - cannot close it
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MNHQ

EmmanuelleMumsnet · 16/04/2017 16:51

We're so sorry about this. We've made tech aware and hope to come back to you with an update soon.

MNHQ

LornaMumsnet · 18/04/2017 12:07

Hello, hello!

Sorry - we're onto this nuisance pop up over on this thread.

Appreciate it's a massive pain - please do hang on in there.

Flowers
MNHQ

LornaMumsnet · 18/04/2017 12:46

Hi, all!

Is anyone still having issues with this?

MNHQ

SorchaMumsnet · 18/04/2017 15:57

We're really sorry for the inconvenience caused by this - we're looking into why the popup box didn't close.

We can assure you that any email addresses submitted through the popup are sent to us and only us.

specialsubject, from what we can see, your subscription didn't go through. We hope this sets your mind at rest.

MNHQ

SorchaMumsnet · 18/04/2017 17:26

We've just had another look - it appears our little popup didn't subscribe any of you after all. If you entered your email address, you're not subscribed.

So tribpot, no need to do anything.

We can only apologise again for the inconvenience that this has caused, we know it's been a total pain.

If at any point you are concerned, do review your subscription settings and edit as you see fit.

In the future, we'll try to ensure errors like this don't happen (especially whilst Homeland/Broadchurch are on...)

Watch this thread for updates

Tap "Watch" to get all the latest updates

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