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Original poster

Why is MN so slow?

13 replies

00100001 · 05/01/2017 18:56

I'm not moaning - honest!

But Mumsnet s very slow - all the time. There's definitely nothing wrong with my internet, I have 200MB download and all other sites are fine.

I just wonder why this is? Are you throttled?

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MNHQ

FlissMumsnet · 06/01/2017 12:18

Hi, that sounds tedious for you - sorry to hear it's so slow. I take it you're using the app? Does the speed improve if you use a different browser?

MNHQ

KatherineMumsnet · 11/01/2017 15:55

Hi binary,

What device and browser are you using?

Anyone else having the same issue?

MNHQ

KatherineMumsnet · 11/01/2017 17:20

Ah, and slow on all of them?

MNHQ

KatherineMumsnet · 17/01/2017 17:18

Hi all,

Apologies for the late reply! The skin is a sponsorship ad that's meant to be there. However, the other one is an error, so have re-flagged to tech so they can have another look.

MNHQ

LouMumsnet · 18/01/2017 10:24

Morning all. Thanks for all the reports and messages, which we appreciate. Our tech team has looked into the slow running of the site and that issue should now be resolved. Do please let us know if you have any more problems though, wont you?

The other issue which many of you have flagged up to us is concern over the security of the site. Again, we've been speaking to tech this morning and they've asked us to reassure you all that the login page is secure. When you submit your login details it is https and none of your details are compromised.

We hope that sets your minds at ease.

MNHQ

LornaMumsnet · 19/01/2017 17:21

Hi all,

Thanks for letting us know. We're so sorry that the site is still running slow for you.

Just to reassure you, we are on the case. We know it's incredibly frustrating but we will get this sorted ASAP.

MNHQ

CarolineMumsnet · 22/01/2017 10:21

Hi everyone. We appreciate how incredibly frustrating this must be for you. We can absolutely promise that the tech team are working hard to resolve the site speed issue and we will come back and let you know as soon as we have any more info.

Thanks again for flagging concerns about the security of the site. We've asked for this to be looked at and can assure you that your log in details and passwords are secure.

MNHQ

CarolineMumsnet · 24/01/2017 22:18

Hi everyone. The site was down for a little while. We flagged to tech who have worked quickly to resolve the problem. They are also keeping an eye on the speed issues. We totally appreciate how frustrating this is - thanks for your patience and we will keep you updated on any further developments via this thread.

MNHQ

LornaMumsnet · 31/01/2017 10:39

Hello!

Thanks for keeping us updated.

We appreciate that this is really frustrating.

Just to let you know, tech is aware and looking into fixing these issues, especially the annoying 'jump' that is making threads hard to read.

Sorry again for the inconvenience, we will keep you posted.

MNHQ

TimMumsnet · 06/02/2017 10:30

Hi @LIZS - just posting using the app now, and so far no issues. We'll keep an eye on the problem, and fix any bugs that we find, let us know if the problem persists.

MNHQ

KatherineMumsnet · 07/02/2017 10:07

Morning all - the apps should be good to go now, is anyone still having issues?

MNHQ

YetAnotherHelenMumsnet · 08/02/2017 14:45

Thanks for the updates everyone, we are passing onto Tech again.

MNHQ

LornaMumsnet · 13/02/2017 11:02

Hi there NameChangeNoreen

Really sorry about this!

If this is still happening, would you mind sending us an email at [email protected] with a screenshot?

We'll look into this!

Watch this thread for updates

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