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Original poster

What's with the milk advert that squishes everything to one side?

9 replies

SleepFreeZone · 26/11/2016 14:49

The site is starting to be incredibly intrusive advert wise at the moment. We had the pop ups that covered most of the screen and now we have a purple milk one that takes up the top and the side Shock

Give it time and I won't be able to read a thing on here bar ads!!

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MNHQ

KatherineMumsnet · 27/11/2016 09:59

Hi all,

So sorry about this! We're flagging with our ads team and will let you know once we have some more info.

MNHQ

KatherineMumsnet · 29/11/2016 11:55

Hi all,

Sorry for the delay in getting back to you.

SO: We are testing a new ad format and so this ad is how it's actually meant to be. It's in place of a leaderboard and mpu, so it's not actually taking up more screen space in total but might take a bit of getting used to.

They are capped at once per user, per day, so it shouldn't be too intrusive! As ever, we welcome all feedback, so please do keep your thoughts coming.

Thanks Flowers

MNHQ

KatherineMumsnet · 29/11/2016 15:18

Thanks for the feedback, everyone.

For those seeing the ad more than once a day - have you cleared your browsers at all? Our ads team have checked this over and it's very definitely capped, so it would mean that the only way it would pop up more than once is if cookies/search history have been cleared.

MNHQ

KatherineMumsnet · 30/11/2016 15:59

Hi again, everyone.

Thanks for being patient while we've been chatting about this at MNHQ. To clarify, this is a trial - so it's not set in stone. We know that changes aren't always welcome, but we are listening to your feedback.

We understand capping isn't working for some of you, and the ad is appearing more than once a day. Our ads team have taken this to Google, and as far as they can see, everything is as it should be. In order for them to look into what's going on here, they need affected users to send two screenshots of the ad (within 24 hrs) with the time of day/date visible, along with a screenshot of your history. (Google need the exact time stamps so they can look into back-end reporting.) If you are happy to do this, please mail them to us at [email protected], and we can send it over.

Flowers
MNHQ

KatherineMumsnet · 30/11/2016 18:02

We know it's a faff, sorry - but without 'em, we can't fix it. Wine (close as we can get)

MNHQ

AngieMumsnet · 05/12/2016 17:24

Thank you all for your feedback whilst we trialled this format.
We have removed it from the site for now.

MNHQ

AngieMumsnet · 05/12/2016 17:47

HI EmpressOfTheSpartacusOceans

Yes I did Smile and all comments have been passed on accordingly.

MNHQ

AngieMumsnet · 06/12/2016 11:16

Hi cirrusblue

What do you mean by The pattern round the side has just come back?
Can you send me a screenshot please?

MNHQ

RebeccaMumsnet · 12/12/2016 16:45

Hi all,

Thanks for posting about this. We have had a read through and we have removed that advert in this mobile format now. The campaign as a whole will end next week so there may still be the odd advert visible site until then.

This advert format will be turned back on on the mobile site for now but capped at one per day, please do let us know if you see that format more than once a day and we'll take a look.

Thank you as ever for your feedback.

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