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Original poster

App constantly refreshing

4 replies

Candlefairy101 · 24/08/2016 19:53

Say I'm on 'active' and click on a thread, read the thread for a bit and press back, the 'active page has refreshed.

Stay with me, it used to be that when you went back 'all the topics were the same until you manually refreshed 'active' yourself.

I feel like I don't want to click on a thread because when I go back to active I'm going to miss out on another interesting thread maybe below unless I temper what section it's from and the name. Does that make sense?

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MNHQ

PresidentOliviaMumsnet · 27/08/2016 10:13

Hello
Gosh Sorry that no one has gotten back to you
Can we ask how are you accessing the app?
Will see what's going on.

MNHQ

AliceMumsnet · 02/09/2016 15:06

Hi folks

Can we just check if this is still happening?

MNHQ

TimMumsnet · 05/09/2016 11:06

Hey guys! I've looked into the issue a bit further, the only situation I can find where it is automatically refreshing the active view is in this scenario:

If a user closes the app, switches to another app and back again, locks the screen then unlocks OR allows the screen to lock automatically and then unlocks, the active list will refresh, wherever you are in the app.

Can anyone confirm this is the only occasion it occurs? It should not auto-refresh when you stay in the app at all, so let me know if it happens otherwise!

I can see why it would be irritating, so here's a fix I'm proposing:

only automatically refresh the active view when the app is re-opened and it's been 30min+ since the last refresh.

Any thoughts?

MNHQ

FlissMumsnet · 30/09/2016 20:52

sorry this is still causing problems for you all we'll make sure this gets another look

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