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Calling all night owls!

2 replies

RebeccaMumsnet · 23/02/2016 13:24

Hi all,

We'd like to recruit some more of you into the Nightwatch, to help out alongside our current night time volunteers.

The Nightwatch are a group of MNetters, many from overseas, who have the power to hide posts or threads of a spammy nature, or posts that overtly break our Talk guidelines.

They can't see or respond to reports, and aren't asked to make judgment calls on stuff like personal attacks, bunfights, troll-hunting and so on; they're simply equipped to deal with the sort of beyond-the-pale posts or images that you - and they! - would normally report to us.

Night watchers don't have to identify themselves, and are under no obligation to be around full-time - it's more a question of popping on the boards as you would do in the course of a normal day's Mumsnetting. We will be drawing up a rota and asking what works for you and what doesn't; if you thought you were likely to be around one night a week, that'd be about perfect.

If you're interested, please post below and we'll mail you with further information. We are looking for a handful of people, and will be looking at the global timezones to help cover as much time as possible, so please don't take it personally if you're not selected: it doesn't mean we love you any less Grin

RebeccaMumsnet · 24/02/2016 09:35

Thanks for your comments all, we are reading them through and thanks to those who have volunteered. We will look through everyone interested on Friday and let those who are successful know early next week.

We are one of the few site who do pay our moderators, we have a team who deal with reports.

The nightwatch are an extension to this.

They will ONLY deal with threads/posts that they get a auto generated mail about (the mail is sent if there is a high volume of reports about one thread/post). They have no data access, we do not ask them to make judgement calls. If they are online and get a mail from MN to say that a specific post has been reported several times, they can have a look and if it's blatant spam/trolling etc, they can hide it for us to review in the morning.

We do give basic info on how to deal with threads as and when they arise and we give a basic overview of what we are asking for when they start.

This is a no obligation role, we are asking that if they are online anyway, they help out by hiding things.

The volume of reports overnight is actually very low. For example, between midnight and 9am on an average Monday (figures based on average over a year) we get about 21 reports and between 9am and midnight we get 98 reports.

The difficulty is there is no exact science, we have many night with no reports and then we'll have an evening when we get a few hundred. We try our best to cover as much as we can, as quickly as we can.

RebeccaMumsnet · 24/02/2016 10:51

@ouryve

between 9am and midnight we get 98 reports.

Blardy hell, half of them are probably mine Blush

That's just reports ouryve, we also get mails in for various other things to all departments and deal with approx 300 per day.

@magimedi

I see you have used Monday night as an example!

How many reports do you get from midnight to 9am on a Friday/Saturday?

From midnight to 9am we get 17 and from 9am - midnight we get 81 - that's on an average Saturday using a years worth of data just on reports.

Watch this thread for updates

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