Oh, I take it back. I checked my other email account, which I sent it from, and got the following slightly grovelling response:
"Thank you for alerting The Good Schools Guide to this matter. We take being a good web citizen very seriously and are naturally concerned that this has happened. These posts were made as a result of over-enthusiasm and without going through our normal process. We are now sadder but wiser and have taken steps to make sure it will not happen again.
Please accept our apologies.
With best wishes,
Shari Lord"