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Something's up with this site.

4 replies

hiddenhome2 · 22/09/2015 19:11

It's extremely glitchy and won't load. When it does load the words are very small in some areas.

It's all going wrong again.

I've rebooted my iPad and it's not that.

It's the most fragile, glitchy site I've ever been on Confused

TheOnlyOliviaMumsnet · 23/09/2015 09:40

Sorry about this - please can you let us know how you're accessing the site

SarahMumsnet · 23/09/2015 14:56

Hey everyone - echoing Olivia's apologies.

Could those of you who're seeing weird fonts please screen grab for us, as we can't reproduce that one in the office?

And for those seeing the error page, could you try clearing your cache, closing down all the windows in which Mumsnet is open, and opening Mumsnet in a new window?

SarahMumsnet · 23/09/2015 15:58

hiddenhome - yes, it's basically the place on your hard drive that saves the files of websites that you visit frequently. It speeds up your internet experience, because if you click on (say) a MN thread, then click away, then click back again, it's much quicker for your computer to retrieve the page and its files from your hard drive than to download the page again - which is why it's possible that, when you're seeing a page displaying the error message, it's because your computer is looking at a cached (i.e. old) version of the page.

rambunctious I feel your pain . It depends a bit which browser you use - the easiest thing to do is probably to google "clear cache [your browser name]" - google will return you a list of instructions at the top of the search results page Smile

DawnMumsnet · 26/09/2015 23:02

Hi all,

We're really sorry you're experiencing so many annoying glitches with the site. You may have spotted several other threads currently running in Site Stuff with MNers complaining about similar issues.

Our Tech team are doing their best to straighten everything out, but in the meantime they're asking us to encourage everyone to clear the cache on whichever device you're using.

There's info on how to clear your cache on different browsers (including for mobile devices) here.

Hopefully this will help at least some of you. Flowers

RingDownRingUp - thanks so much for posting those screenshots. Our Tech team are investigating this for you.

Watch this thread for updates

Tap "Watch" to get all the latest updates

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